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Title Customer Service Early Childhood
Target Location US-PA-Slatington
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PROFESSIONALSUMMARYSKILLSEXPERIENCECandidate's Name
Walnutport, PA 18088 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Attentive educator promotes history of building safe, welcoming and inclusive learning environments. Evaluates student needs and diversifies lessons and activities to meet all levels. Compassionate and energetic professional with strong background in early childhood development.Customer-oriented, handles high volume of customers and tasks without frustration. Takes accurate food orders and maintains exceptional customer service. Dedicated to creating memorable dining experience for patrons.Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Customer Engagement  Customer Service  Time management Teamwork andcollaboration Complex Problem-Solving  Active listening Adaptability and flexibility Positive CompanyRepresentation  Effective communicationMarch 2024 - CurrentCrew MemberDuck Donuts Easton, Pennsylvania Kept wait times low through fast order taking and payment processing. Supported various counter stations based on demand. Prioritized and completed time-critical tasks. Maintained high cleanliness and adhered to health code standards. Personalized guest experiences, going extra mile to satisfy customer needs. Cross-trained in multiple positions to assist during busy periods. Operated kitchen equipment in line with safety standards. Filled up stations with cutlery, sauces and napkins. Cleaned, swept, and mopped food preparation and FOH areas. Addressed customers with friendly greetings and conversations. Prepared hot, fresh food to meet brand standards. Assisted guests to select menu choices, review club cards and participate in add-on sales. Worked closely with managers and fellow crew members to prepare orders. Prepared foods to menu standards, safety policies and company procedures. Trained new crew members on job responsibilities, company policies, and safety procedures.Responded quickly to assist team members during unexpected busy periods or staff shortages.Followed food safety guidelines to prevent cross-contamination and maintain freshness of ingredients.November 2020 - February 2024Private NannyCare.com Chino Valley, Arizona Cared expertly for youth across diverse age and developmental levels. Promoted physical, emotional, social, and intellectual development with well- balanced schedules. Maintained safe, caring, nurturing and stimulating environments for children. Strengthened language development through reading aloud, engaging in conversation or storytelling sessions.Met individual needs of children under care with customized and personalized attention and structure. Kept children's areas neat, tidy and free of hazards. Adapted care methods based on individual child's needs, abilities, interests, age level variations. Modeled important social skills, etiquette and positive behaviors. Taught valuable life skills such as manners, responsibility, and independence. Communicated regularly with parents about children's progress, behavior, and concerns. Cared for children by providing safe and nurturing environment. Encouraged positive attitudes towards learning by making education enjoyable through play-based techniques.Maintained safety at home, in public and when transporting children between locations.Supported children through challenging emotional and social situations with caring words and knowledgeable advice.Collaborated with parents in establishing consistent rules and discipline strategies for unified approach. Assisted with household cleaning, cooking and laundry. Monitored children's screen time usage while suggesting alternative creative or physical activities. Administered medication according to parental instructions. Prepared healthy meals and snacks to meet dietary needs. Managed daily routines including bathing, dressing, grooming, and bedtime rituals. Performed light housekeeping tasks to maintain clean and organized living space. March 2022 - August 2022Daycare TeacherCribs To Crayons LLC Chino Valley, AZ Maintained student records in accordance with state, federal and company guidelines. Followed licensing guidelines and company standards for daily care of children. Delivered individual and small group instruction to meet individual needs of each child. Supervised children during activities to maintain safety and wellbeing. Coordinated interactive activities to meet physical, emotional and social needs of children. Created and assigned interactive lesson plans for basic early learning skills. Established clear expectations for behavior and redirected problematic actions with positive reinforcement or established discipline protocols. Provided basic care for children by feeding, changing diapers and grooming. Implemented learning curriculum while creating fun, interactive experiences. Kept parents informed of child's progress with detailed notes. Developed emergency response plans and posted necessary safety and evacuation information.Cultivated welcoming learning environments rooted in exploring new concepts and building developmentally appropriate skills. Promoted self-esteem, independence and respect with positive role-modeling. Built positive working relationships with team, modeling appropriate behavior for children.Applied knowledge of early childhood development to evaluate student learning needs and promote growth.January 2019 - June 2023Crew MemberJimmy Johns Prescott Vallet, AZ Operated kitchen equipment in line with safety standards. Supported various counter stations based on demand. Prioritized and completed time-critical tasks. Filled up stations with cutlery, sauces and napkins. Displayed proper image to customers and adhered to company dress code and uniform standards. Addressed customers with friendly greetings and conversations. Delivered timely service and performed sanitation tasks. Prepared hot, fresh food to meet brand standards. EDUCATIONLANGUAGE Cleaned, swept, and mopped food preparation and FOH areas. Personalized guest experiences, going extra mile to satisfy customer needs. Cross-trained in multiple positions to assist during busy periods. Kept wait times low through fast order taking and payment processing. Presented order within [Number]-minute time frame. Cleaned and sanitized work areas, equipment, and utensils throughout shift. October 2021 - December 2021HousekeeperYavapai Casino Prescott, AZ Reported equipment and product needs in advance. Utilized proper sanitizing techniques to minimize infection and cross-contamination risks. Moved furniture to carry out deep cleans. Completed pre-cleaning tasks to prepare rooms for deep cleans. Gathered adequate supplies prior to shift start for smooth workflow. Followed established safety precautions when mixing chemicals and using equipment. Removed soiled sheets and towels to replace with fresh linens. Removed and disposed of trash appropriately. Completed cleaning duties on time and according to schedule. Sorted linens and clothes to properly load washers. Cleaned guest rooms to hotel standards, ensuring comfortable and tidy environment. Reported any maintenance issues or damages to management immediately. GEDGED, Prescott, AZNativeEnglishConversationalAmerican Sign Language

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