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Title Business Intelligence Engineer
Target Location US-WA-Seattle
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                                                             Candidate's Name
                                            PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LinkedIn

                                                              PROFILE SUMMARY

Business Analyst improving businesses for 9+ years by delivering key business insights for strategic decisions and stakeholder management.

                                                              WORK EXPERIENCE

 Personal Health Break                                                                                                        Jan 2024 - Present
 Zaika                                                               Marketing Manager                                   Jun 2023   Dec 2023
              Improved the sales by 12% from collaborations with different strategic business partners to increase brand awareness.
              Lead the digital marketing efforts by running and analyzing ads to improve digital footprint of the brand.
              Mentored interns to curate strategic content for better brand building.

 Amazon                                                        Business Intelligence Engineer                   Oct 2021 - May 2023
        Led the implementation of end-to-end BI solution and Tableau dashboards from the ground up to capture market research data
        from 22 countries in 19 languages to measure long-term brand health and successfully drive adoption among cross-functional
        stakeholders across Amazon.
        Designing, conducting and analyzing multiple A/B tests to improve the data quality from surveys without affecting historically
        captured long-term trends. This has led the team get more granular data and thus align better with overall organizational
        marketing goals.
        Advising stakeholders by answering business critical questions such as does emotional connection with Amazon increase
        retention and loyalty by identifying trends in brand perceptions and upper funnel metrics.
        Coordinating with external vendors and marketing managers to successfully run and upgrade market research surveys to
        measure brand upper funnel metrics and brand perceptions.

 UnitedHealth Group R&D (formerly Savvysherpa)                    Data Analyst - II                             May 2018   Aug 2021
         Led a team of 3 analysts to support data engineering efforts for UHG diabetes program called Level II.
         Reduced the data engineering efforts by 42% by proposing and leading the implementation of an automated solution to
         generate SQL queries for different research problems.
         Uncovered potential healthcare savings amounting to thousands of dollars per member across UnitedHealth s entire customer
         base by building economic simulation models to test preventative measures that could allow UnitedHealth members to reduce
         their total healthcare costs.
         Built standardized definitions that were adopted across UHG R&D for different healthcare conditions like Type-II diabetes,
         colorectal cancer, depression which helped in data comparison from different research projects.
         Transformed existing datasets to perform exploratory data analysis on 70M UnitedHealth members and 4BN patient claims
         data for various medical conditions like diabetes, oncology, and chronic pain.

 NTT DATA Inc.                                                  Sr. Business Analyst                             Feb 2016   Apr 2018
       Led and conducted in-depth analysis for different parts of the customer service center business such as developed new key
       metrics to measure agent s performance, reduced the average time spent handling a call (the business KPI) by 17% across all our
       call center reps.
       Built real-time Tableau dashboards for leadership and agents to closely monitor SLA s and KPI s. Built and implemented data
       model and entire BI platform for data collection by automating data pulls from third party tools.
       Conducted PL/SQL interviews and supervised 3 interns on the team.

 Itron                                                                  Data Scientist Intern                              May 2015   Aug 2015
             Built a clustering model in R to classify phase-shifting transformers (used for load balancing of grids) into their respective three
             phases with the help of 5-minute interval voltage readings.
             Developed complex visualizations to show the results using R and Spotfire.

 Cognizant Technology Solutions                                 Programmer Analyst                             Oct 2012   Aug 2014
        Developed web-based dashboards in Tableau to help medical representatives monitor their performance on a monthly level.
        Understood functional specifications and created UAT documents.

                                                                   EDUCATION

 University of North Carolina at Charlotte, NC                         Master of Science                                   Aug 2014   Dec 2015
 Major: Data Science and Business Analytics

 Pune University, India                                             Bachelor of Engineering                                 Jun 2008   Jun 2012
 Major: Computer Engineering

                                                                       SKILLS
              Proficient with SQL, Tableau, Airflow, Python, AWS, Google BigQuery
              Proficient with concepts of Data warehouse, ETL, Business intelligence, Statistics

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