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PROFILE SUMMARY
Business Analyst improving businesses for 9+ years by delivering key business insights for strategic decisions and stakeholder management.
WORK EXPERIENCE
Personal Health Break Jan 2024 - Present
Zaika Marketing Manager Jun 2023 Dec 2023
Improved the sales by 12% from collaborations with different strategic business partners to increase brand awareness.
Lead the digital marketing efforts by running and analyzing ads to improve digital footprint of the brand.
Mentored interns to curate strategic content for better brand building.
Amazon Business Intelligence Engineer Oct 2021 - May 2023
Led the implementation of end-to-end BI solution and Tableau dashboards from the ground up to capture market research data
from 22 countries in 19 languages to measure long-term brand health and successfully drive adoption among cross-functional
stakeholders across Amazon.
Designing, conducting and analyzing multiple A/B tests to improve the data quality from surveys without affecting historically
captured long-term trends. This has led the team get more granular data and thus align better with overall organizational
marketing goals.
Advising stakeholders by answering business critical questions such as does emotional connection with Amazon increase
retention and loyalty by identifying trends in brand perceptions and upper funnel metrics.
Coordinating with external vendors and marketing managers to successfully run and upgrade market research surveys to
measure brand upper funnel metrics and brand perceptions.
UnitedHealth Group R&D (formerly Savvysherpa) Data Analyst - II May 2018 Aug 2021
Led a team of 3 analysts to support data engineering efforts for UHG diabetes program called Level II.
Reduced the data engineering efforts by 42% by proposing and leading the implementation of an automated solution to
generate SQL queries for different research problems.
Uncovered potential healthcare savings amounting to thousands of dollars per member across UnitedHealth s entire customer
base by building economic simulation models to test preventative measures that could allow UnitedHealth members to reduce
their total healthcare costs.
Built standardized definitions that were adopted across UHG R&D for different healthcare conditions like Type-II diabetes,
colorectal cancer, depression which helped in data comparison from different research projects.
Transformed existing datasets to perform exploratory data analysis on 70M UnitedHealth members and 4BN patient claims
data for various medical conditions like diabetes, oncology, and chronic pain.
NTT DATA Inc. Sr. Business Analyst Feb 2016 Apr 2018
Led and conducted in-depth analysis for different parts of the customer service center business such as developed new key
metrics to measure agent s performance, reduced the average time spent handling a call (the business KPI) by 17% across all our
call center reps.
Built real-time Tableau dashboards for leadership and agents to closely monitor SLA s and KPI s. Built and implemented data
model and entire BI platform for data collection by automating data pulls from third party tools.
Conducted PL/SQL interviews and supervised 3 interns on the team.
Itron Data Scientist Intern May 2015 Aug 2015
Built a clustering model in R to classify phase-shifting transformers (used for load balancing of grids) into their respective three
phases with the help of 5-minute interval voltage readings.
Developed complex visualizations to show the results using R and Spotfire.
Cognizant Technology Solutions Programmer Analyst Oct 2012 Aug 2014
Developed web-based dashboards in Tableau to help medical representatives monitor their performance on a monthly level.
Understood functional specifications and created UAT documents.
EDUCATION
University of North Carolina at Charlotte, NC Master of Science Aug 2014 Dec 2015
Major: Data Science and Business Analytics
Pune University, India Bachelor of Engineering Jun 2008 Jun 2012
Major: Computer Engineering
SKILLS
Proficient with SQL, Tableau, Airflow, Python, AWS, Google BigQuery
Proficient with concepts of Data warehouse, ETL, Business intelligence, Statistics
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