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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Bethlehem, PASKILLSTools: Word, Excel, Ms Access, powerpoint.LANGUAGESEnglishKiswahiliKalenjinEXPERIENCEPatient Care Assistant (PCA) St Lukes University Health Network May 2022 - Aug 2022 Bethlehem, PA Help patients with personal Hygiene,dressing, and eating. Taking patients Vitals signs I.e temperature, blood pressure, pulse, and respiration. Assist with preparing and administering medications. Collecting specimens for lab tests. Monitoring patients Recording treatment.Home care aid Quality Care 4 USept. 2021  May 2022 Bethlehem, PA Providing home care aid for our elderly clients at their homes. Specialized care for our resident elderly clients. Student Adviser Unicaf University KenyaJul. 2018  Nov. 2018 Nairobi Call/email applicants to assist with the qualification process. Use and update CRM to enter all applicant related information, book appointments, send emails, create yellow notes and update bulletin board. Process documents, forms and applications. Promotion of degrees, diplomas and short courses at the lowest possible amount as offered by UNICAF and other partner universitiesCustomer Service Executive Modern Express Coast Ltd Oct. 2015  July 2018 Nairobi Answering phone calls. Handling customer complaints. Tracking sent parcels. Giving customers knowledge on the companys new services. Daily M-pesa transactions reconciliations. Handling V.I.P and also physical challenged clients ensuring clients are happy with services and they would be coming back to us.Customer Care Agent Airport taxis operations association [ATOA/AYCA] Sept. 2009  Aug. 2015 Nairobi Guest relations. Reserving hotels, safaris for clients. Arranging cars for clients. Arranging expeditions for clients.EDUCATIONPennsylvania Homecare Association Homecare aid training course Graduated Nov. 2021 Certificate in homecare aidKenya Polytechnic Food and Beverage Production Certificate in Food and Beverage Production. Apr. 2006  Apr. 2007 Certificate in Basic cookery Aug. 2005  Oct. 2005 Chelilis Girls School 1999 - 2002 Kenya Certificate of Secondary Education.RefereesAnn GitongaManager,Quality Care 4 U,PHONE NUMBER AVAILABLEMarcel Auja OgwenoHead of IT DepartmentModern coast express limitedMobile No.: PHONE NUMBER AVAILABLERichard MberiaStation ManagerCapital LimosCell: PHONE NUMBER AVAILABLEMr. Cheruiyot SammySecretary ATOAMobile No. PHONE NUMBER AVAILABLE