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PHONE NUMBER AVAILABLEEMAIL AVAILABLEGulfport, MS Street Address
PROFESSIONALSUMMARYCommitted professional with anextended history of customer serviceexperience. A cooperative, trustworthyteam player who performs tasks bysuccessfully executing various keyprojects smoothly and efficiently.Self-motivated, quick learner who iswilling to take initiative to get the jobdone in challenging environments.Ability to work independently or in ateam setting while performing andcompleting complex tasks withinmulti-faceted work settings.Exceptional problem-solving skillswith an outstanding ability to resolveand overcome difficulties whilemeeting set deadlines and jobrequirements.PROFICIENCIESAdministrativeClericalCollectionsComplianceCritical ThinkingCustomer ServiceEfficiencyEmployee TrainingInventoryProblem SolvingQuality ControlStockingTime ManagementEducationFrederick Douglas HighSchool-Columbia, MOHiSet-2014Columbia CollegeColumbia, MO 2019Credits obtained toward AAPROFESSIONALEXPERIENCEWest Side NutritionShift Manager2022- Present PRIORITIZE the customer service experience PERFORM required shift duties FULFILL customer requests and orders CONSULT and suggest custom order blends SUPPORT and execute leadership expectations.Waffle HouseHostess/Waitress2019-2022 GREETED and served customers SERVED and suggested customer menu preferences ENSURED accurate and efficient service experience TRAINED and orientated new employees on theexpectation of job duties.TargetCashier/Customer Service Attendant2013-2015/2017-2019 SPECIALIZED and improved the customer serviceexperience PROCESSED customer refunds and returns INTERPRETED the needs of customers and directed to appropriate department MINIMIZED and resolved escalations to uppermanagement.Industrial Corrosion Control, INC. (ICCI)Industrial Helper2015 2016 INVENTORIED and delivered company tools onsite PERFORMED light housekeeping and safety duties PREPARED and organized paperwork and allclerical/compliance forms with accuracy. |