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Title Data Analyst Customer Service
Target Location US-PA-Scranton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SALES / DATA ANALYSTScranton, PennsylvaniaCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERTISE Customer Service Data Analysise Event Planning & Execution Responsive & Efficient Project Managemente Attention to Detail & Editing Marketing Inventory Management Time Management Conflict Resolution Empathy & Compassione Travel Coordinatione Document Preparation* Dependability & Adaptability Customer Retention Data Entry Offer Advanced Computer Skillsin MS Office Suite, CRM, Salesforce,JDEdwards & SAP.EDUCATIONMarywood UniversityBachelor of ScienceBusiness Administration &Hospitality Management2005-2009 / SCRANTON, PA 18508VOLUNTEERISMe Elected to Pennsylvania PTA executiveboard as school district Secretary.Voted onto 2nd term; 2021-2023 Girl Scout Troop Co-Leader; 2017-2020qWORK EXPERIENCEPERSONAL CARE ASSISTANTCAREGIVERS AMERICA2023-PresentProvide companionship, support, safety, advocacy and assistance with all daily living activities.Pediatric caregiver, help meet developmental and sensory needs.Created behavior assessments to analyze patient's progress. Reduced elopements by 50%.Maintain certifications & clearances with continued education & trainings.INSIDE SALES REPRESENTATIVESIMONA AMERICA2018-2023Managed high workload of varying complexities to support fast-paced environment; ex: emaildistribution, taking calls & directing, answering, helping customers, data maintenance, quoterequests, Salesforce, order entry & verification, inventory accuracy, special requests, freight &shipping issues, quality control, returns.Cradle to grave handled the sales process for assigned territories while keeping up to date onpricing & market trends and providing superior service to customers.Worked directly with business segment managers and President to create and execute goals,brainstorming ideas for marketing materials, sample room, programs offered.In addition to above-mentioned duties, was gratefully included in field travel as well as production& Kaizen events; building & retaining relationships and spending quality face-to-face time withclients, distributors, vendors & manufacturing teams.INSIDE SALES REPRESENTATIVEScranton Products & Vycom, Divisions of The AZEK Company2014-2018Managed inbound customer calls, pricing for designated distributors, order entry & validation,material availability & allocation and any other tasks assigned.Consistently hit EOM budget numbers for multistate territory, successfully meeting goals & quotas.Performed system queries to construct and distribute reports capturing day-to-day metrics & weeklyquality control management review meetings.Awarded Most Sales Growth for 2 consecutive years in both assigned territories.EXECUTIVE ADMINISTRATIVE ASSISTANTScranton Products & Vycom, Divisions of The AZEK Company2011-2014Served as an effective campus administrator, maintaining daily office tasks and responsiKey duties to support and manage President and his calendar, travel, correspondence,presentations, contacts, databases, files, expense reports, verification, legal documents, etc.Organized internal and external meetings, teleconferences, national sales, monthly seniorleadership & board meetings, speaking engagements and facilitated business travel for companyexecutives, acting as corporate function planner.Complete facilitation of company-wide events; site planning & research, budgeting, vendorrecruitment, itinerary preparation, travel arrangements, meals & entertainment planning,collaboration, and meeting minutes.

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