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Customer Service Shift Supervisor Resume...
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Title Customer Service Shift Supervisor
Target Location US-NY-New York City
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Candidate's Name
Bronx, NYA thirteen years record of impeccable work in my chosen field reflects a mature, reliable, and organized employee. Calm, personable, and able to handle pressure. Working effectively as leader, independently and as a team player. An expert in providing personal, equipment, and real property security in assigned areas; providing information, directions, and escort service as needed.#readytoworkAuthorized to work in the US for any employerWork ExperienceConciergeFirstService Residential - Brooklyn, NYOctober 2017 to PresentProvide concierge services for residents such as dry cleaning, mail & packages pick ups Shift SupervisorQuality Protection Services - New York, NYApril 2012 to October 2017-Responsible for two S/O two maintenance-Building Evacuation Supervisor-Work closely with building. Manager on the following; 1- Access Control2- Video Footage Review3- Fire Command Station4- Varios Projects that need to be completedSecurity Supervisor Safra BuildingSafra Building - New York, NY2006 to July 2011* Writing reports of daily activities and irregularities.* Supervising a staff of ten or more both men and women at various times.* Organizing work schedules.* Educated building staff, personal & tenants on how to safely evacuate premises in case of an emergency.* Provided daily supervision of tenants and visitors.* Preformed daily checks of building and surrounding property to ensure that all safety measures Are in place according to building policies.* Educating and training new personnel.* Provided customer service.* Trouble-shooting in all areas as needed.* Liaison between management and tenantsEducationAssociate's in Criminal JusticeKatharine Gibbs School - New York, NYMarch 2007Skills Computer friendly, Proficient in Microsoft Word, Excel and Outlook, Expert in most Software Security Systems. Fluent in both Spanish and English. CCTV review English Loss Prevention Surveillance Law Enforcement Supervising Experience Cash Handling Multilingual Customer Service Security

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