Candidate Information Title Operations Manager Customer Service Target Location US-FL-Largo Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SUMMARYHIGHLIGHTSACCOMPLISHMENTSEXPERIENCETOMBROWNEMAIL AVAILABLEPHONE NUMBER AVAILABLELargo, Florida 33778High-Energy, Operations Manager, focused on promoting customer satisfaction through exceptional service and maintaining outstanding quality in the area of Food & Beverage. Exceptional customer service Staff motivation and training Relationship-building Inventory management systems Budgeting and cost control Brand management Experienced in the opening of 20 Corporate and Franchised restaurants Owner and Operator of Two restaurants in Cleveland, Ohio Experienced in all aspects of Food & Beverage, from quick service, buffets and catering, to full service with liquor operationsPerformed weekly and monthly financial reports, while maintaining costs within strict company guidelinesMULTI-UNIT MANAGER 03/2011 to 03/2024Firehouse Subs - Dallas-Fort Worth, Texas District Manager of 7 Locations with total sales of 8 Million dollars Completed thorough opening, closing and shift change functions to maintain operational standards each day. Manage training location for entire market Training of all new Franchisees Perform Monthly Business reviews with Franchisees and General Managers Perform Bi-Monthly restaurant inspectionsMANAGER 03/2010 to 03/2011Sonny's BBQ - Orlando, Florida Manage a staff 40 hourly Team members Full Service Restaurant, and off site catering. Maintain inventory controls in both food and liquor GENERAL MANAGER 10/2007 to 11/2009Flying J Travel Centers - Phoenix, ArizonaManage a staff of 5 Managers and 50 hourly team members in a 24/7 365 day conceptMeet and exceed budget expectations, in regards to increased sales and cost controlsManage restaurant and convenient store operations, consisting of a Full Service Restaurant, Buffet, Quick Service Restaurant, Hot and Cold deli and Bakery.GENERAL MANAGER 11/2002 to 06/2007Famous Dave's BBQ - Phoenix, Arizona Training Manager for new franchisees in Chicago, and Phoenix markets. Manage a staff of 6 managers and 100+ hourly team members Recipient of "Big Dog" award for sales exceeding 5 million dollars annually Managed off-site catering in excess of 700k annually