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Click here or scroll down to respond to this candidate1Candidate's Name
PMP Certied Project, Program manager, MBAEmail: EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLELinkedIn: LINKEDIN LINK AVAILABLE PROFESSIONAL EXPERIENCECloud Technical Solutions Manager AWS 2024 Present Owning and driving the acceleration of AWS cloud migration, new service and product adoption, implementation, service modernization on AI/ML GenAI Bedrock integration for Software Partner ie. Snowflake. Drove cloud cost efficiency, security and optimization by adopting AWS Trust advisor rec- ommendations on improving EC2 instance utilization and addressing S3 abnormality. Accelerated out- come by creating Snowflake opportunities transformation framework and portfolio tracker, established POC for Graviton 3 launch.Co-Founder/Program Manager/ Product Manager PGMSC 2022- 2024 AI/ML-enabled web application/mob app design, development on cloud infrastructure. Requirement gathering, PRD, Wireframe UI/UX design; SEO; Vendor management, solution architecture, manage SDLC front end and back end, developed Prototype & Demo; Analysis payment system, API and AWS cloud solutions. Business development across real estate and health care; analysis, supply and demand analysis and P&L for commercial real estate, Productization, product portfolio and branding, estab- lished e-commerce for online store, managed global procurement and Ads; conducted market analysis and Website design. Lead generation of 5 key commercial and 1 healthcare clients Vendor selection for software platform developments Google, Mountain View, California 2019- 2023Technical and Program Manager/ Product ManagerAds Infrastructure, Google Cloud, Server PlatformManaged Platform, Infrastructure and Mobile App programs of $60M budget; product launches across 6000+ Eng Teams at Display Ads; Capacity planning and resource allocations for Google Cloud computing; built and adopted autopilot system, Task flow, Dashboard Introduced & implemented automation to re- source order; drove process improvement and server security program on PRDs and CUJs. Partnered with AI/ML product teams; Managed Ads App program supporting Ads Brand safety, Trust and safety and Ads integrity; senior leadership & stakeholders expectation managements: Invented a new framework/process to solve complex and ambiguous problems, initiated and led Truman pilot successful launch, Improved CPU usage ratio by 55% across 26x global regions, exceeding planned target by 30% Built cloud computing efficiency program from ground-up and implemented a new framework, led 50+ SWEs/SREs; exceeded the efficiency saving OKRs/target by 25% with machine cost saving over $5M, overall; saved the misses of product launches that gained the revenue of $150M, Improved CPU utilization by 35%, invented robotic tool with saving opportunities for 30+ FTEs. Improved on time launches, automated the ordering process, and turned over budget to under. Invented an automated system that reduced 50% of the time in ordering prep & submission. Created PRD, Product roadmaps, UI design, use cases, system testing and deployment for capacity planning. Managed Server DMA Security program and PRD initiations. 2 Delivered the security features that had been blocked for two years within 4 months, saved over$50M in security operations. Built the mobile App Crawl program from ground up, successful launched features for Ads Trust and Safety, Ads integrity.Award: 2020 & 2021 Google Perf World-wideWorkday Pleasanton California 20172019Sr. Technical Program Manager/ Service Delivery Manager DC Infrastructure &Platform Managed the operations of 25,000 server across 5 Global Data Centers for SAAS- based cloud products including helpdesk, incident management, SLAs and disaster recovery in production environment AZ and DR; managed the programs execution of firmware, switches upgrades for Site reliability; led a global team of over 25 Engineers. Managing VaaS VM upgrades and Open stack programs. Product & Program management from Design for Scylla on AWS Cloud via Kubernetes container, docker, APIs and servers that support Machine learning, payroll, business technology products. Upgrade Network infrastructure including software TOR hardware and software of ex9200 with reducing outage/downtime by 80%+ (~14 hours) across 5 global production Data Centers. Saved over $3.2M from paying penalties. Migrated services (BT, Payroll, data warehouse) from Bare Metal, WPC, to VMware to Public cloud with 1 week prior to the deadlines. SSL security certificate and RSA upgrade across PRD/DR entire global data center with success at first at- tempt. Completed TLS 1.0 to 2.0 migration that was blocked for over2 years within 7months, resolved customer issuesWWT/PG&E/Verisk San Francisco California 2015-2017 IT Project Manager Consultant Data Center/SCADA IT infrastructure Utilities Managed data center projects for DR, the network of Firewall, storages, servers and WSO2. Managed network in- frastructure projects as part of substation, electric distribution, and transmission operation program as well as gas and corporate IT & real estate operations. managed a large number of PGE external vendors contracts and internal cross-functional resources to ensure project delivery accomplishes scope, schedule, cost and quality goals. Man- aged the entire project life cycle from requirement gathering, plan/analyses, design, build, test, deploy to Go-live by utilizing MS project, and other tools. Managed concurrent PGE electric and gas distribution SCADA network projects. Upgraded the 20 years old legacy system to the latest technology, built a more robust and reliable SCADA network that monitors and operates the large Electric distribution system for corporate and end clients. Designed and promoted the process flow for IT and business units collaborations. Managing Audio-Video Smartboard, security systems installation, infrastructure upgrade with VOIP roll-out. Managed PGE electric and gas distribution SCADA network projects budget of $60,000-2,000,000, com- pleted ahead of schedule, under budget and exceeding customer expectations Moodys Analytics San Francisco California 2014-2015 Program Manager - Associate Director: Moodys Analytics San Francisco Run Agile daily scrum, iteration planning and retrospective meetings as a scrum master for financial analytics RFO program; Managed the entire SDLC for risk analysis, regulatory reporting and credit analysis includ- ing emergent features for HSBC bank. Manage global teams of 20+ business analyst, Java/C+ developers, QA testers and product owners. localization with UI, development team. Senior executive management re- porting: Velocity of a global dev team and SW released on time and on budget with high quality. Program delivery on time, under budget with exceeding quality standards and client requirements3 Implemented development technology (SDLC) framework and Agile methodology, managed on- going user stories development, coding, glooming session, QA bug fixes and delivered the pro- gram with high quality.Varian Medical Systems Inc. Palo Alto, CA 2014IT Technical Project ManagerService Now & Data Centre Management tools global implementation: Requirements workshop POC, project charter, Design, build, testing and deployment via blended waterfall and Agile methodologies. Managed IT infrastructure Data center, network deployment projects. Managed SAP GUI Global deployment project from scoping, planning, testing, deploying, cost, QA.. Managed internal resources and Vendors delivering SaaS- based solutions. Implemented FDA compliance Service operation procedures with implementing ITIL frameworks. Founder/CEOPGMSC Consulting San Francisco, CA 2012- 2014Business development, clients need analysis, lead generation, following-up; workshops projects objectives. Applica- tion system development: Booking payment system design, develop, testing, QA and deployment. Software devel- opment business requirement analysis, project scope, budget, time management, planning, quality. RFQ/RFP/RFI ; created SOW based on client communication and requirement analysis; developed SLA service level agreement, managed independent contractors/vendorsUNICO Computer, Melbourne, Australia 20102012Project Manager/Senior Business AnalystManaged web-based software development ServiceNow implementation for service request portal: accomplished projects objectives under budget and system go-live was 5 days prior to scheduled date. Developed business requirements for Order to cash application software to improve processes via ITIL. Successfully managed the releases of Agile web-based projects and played a key role in closing $5M com- mercial contracts negotiated with Telstra customers. Additional Relevant ExperienceERICSSON, Engineering Manager (Global Service Operation Delivery Centre); Network Technical Lead(GSDC LTE / GSM / CDMA / Data)Engineers Management, Performance Review, Process Improvement, resource management, Budgeting control, SLAs, incident, Disaster recovery and K.P.I; managed a team of over 25 engineers to ensure the resolution of help desk tickets entails hardware software with 3 level technical support. Ericsson GSDC Sr. System & Network EngineerSoftware and hardware deployment to national telecom network include installs, test, integration, data analysis, deployment and implementation of new or existing systems and platforms. EXCHIEVEMENTS & CORE SKILLSA seasonal leader, innovator and problem solver with over decades experience and proven records in tech- nology leadership of driving large-scales and complex project, program, software engineering teams, team transformation and service delivery across IT, HR, Finance, Cloud, Internet, Telcom and Utility industries; led the teams of 60+Engineers globally across thousands new product launches; developed AI require- ments and implementations, the budget owner for 60M+ in Ads DC Cloud infrastructure; invented new frameworks and solutions to solve computing efficiency issues; reduced machine cost of over $5M, part- nered with 50+ product customers, initiated and drove successful Pilot project launch, delivered the results of CPU utilization increases over 55%, implemented changes across 26+ global locations; Invented and implemented a new system that reduced 50%+ operation time, saved over $1M per year for Ads capacity 4planning. For SAAS solutions, improved site availability by reducing network downtime by ~80% and saved the business over $3.2M from paying penalties. Multiple Awards by a list of Fortune 500 companies. The areas of expertise include SDLC SW application design deployment, data center/Cloud infrastructure& platform, IT, developer productivity via developing Server platform, increasing DC sites reliability and operation across Google Search Ads infrastructure, GCP, Cloud fleet optimization, Network infrastructure& SCADA Software and hardware upgrades, Data Security, Resources capacity planning and automation. Business development and product management for Web and mobile App, MVP, prototype and deploy- ments.Core Skills:Technical Program Management Engineering Management Product Management Agile, SDLC & Wa- terfall Methodologies Data Centre Infrastructure Network Upgrades &Implementation Process Design& Improvements Vendor & Contractor Management System Integrations & Deployment Team Manage- ment ITSM & ITILTechnical: AWS Google Cloud JIRA HTML / CSS / Java script, PHP, MySQL, SaaS IP networks, SMTP, DNS, DHCP, VLANs, and VOIP SQL Oracle Database Knowledge Wireless RF Tuning LTE/WCDMA/GSM Systems SAP MS Project Smartsheet TableauEDUCATIONM.B.A.- Maryland University, Washington D.C. USA RMIT University, Australia.B.S. Bachelor of Engineering, Telecommunication -Chang Chun Post and Telecom Institute, PRCProduct Management Standford University In progress CERTIFICATION PMP Certified CCT+ Certified CCNA Certified Agile Scrum Master Certified ITIL V3 Foundation Certified |
