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Title Customer Service Sales Associate
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orlando, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYA dedicated and versatile professional with extensive experience in diverse roles including team member at FedEx retail, delivery service associate with Amazon, seasonal maintenance worker, and sales associate at a college campus bookstore. Demonstrates strong abilities in customer service, efficient package handling and delivery, facility maintenance, and retail sales. Known for exceptional organizational skills, a keen attention to detail, and the ability to work effectively both independently and as part of a team.EDUCATIONB.S., Biology SUNY Fredonia (Expected 2025)PROFESSIONAL EXPERIENCERetail AssociateFedEx  NY, New York (12/2024-06/2024)Assisted customers with packing and shipping services, ensuring all items were securely packaged and correctly labeled for safe delivery.Managed store opening and closing tasks, including cash handling, daily sales reconciliation, and securing the premises.Provided exceptional customer service by answering inquiries, resolving issues, and offering solutions to meet shipping needs.Processed incoming and outgoing shipments, maintaining accurate records and tracking information to ensure timely deliveries.Operated and maintained store equipment, such as shipping scales, printers, and point-of-sale systems, to ensure efficient store operations.Collaborated with team members to maintain a clean, organized, and well-stocked store environment.Adhered to all safety and security procedures, ensuring compliance with company policies and regulatory requirements.Delivery AssociatePuleri Logistics - NY, New York (06/2023  09/2023)Assembled and packed 100+ boxes per shift, adhering to company policies.Delivered over 100 packages to customers on schedule.Conducted daily inventory quality checks, reporting and removing damaged items.Navigated congested areas to ensure timely package deliveries.Used technology to provide customers with delivery notifications and visual proof.Sales AssociateSUNY Fredonia Bookstore - Fredonia, New York (08/2021 - 08/2022)Enhanced shopping experience with personalized product recommendations, boosting sales revenue.Promoted store credit cards using unique selling tactics to meet sales goals and improve customer loyalty.Managed transactions, including credit, cash, exchanges, returns, and refunds, ensuring accurate cash flow.Supported shift openings and closings, demonstrating leadership and punctuality.Maintenance Worker (Seasonal)Lincoln Hall Boys Haven - Lincolndale, New York (06/2022 - 08/2022)Managed a business specializing in building maintenance to enhance real estate value and customer experience.Utilized hand and power tools for minor repairs and grounds maintenance.Cleaned vents and AC filters to improve indoor air quality and HVAC performanceAssisted in moving heavy objects, ensuring proper lifting techniques and safety precautions.SKILLSMicrosoft programsData inputProject managementConflict resolutionNegotiationCustomer Service

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