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Click here or scroll down to respond to this candidateCandidate's Name
Cleveland, MS Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer Summary:Dedicated and customer-focused professional seeking a challenging role. Leveraging a solid background as a cashier since 2008, aiming to contribute strong interpersonal skills, problem- solving abilities, and a proven commitment to enhancing customer experiences. EXPERIENCE Provided Exceptional Customer Service: Delivered friendly and efficient customer service consistently, contributing to positive customer experiences. Cash Handling and Transactions: Managed cash transactions accurately and efficiently, Ensuring reconciliation at the end of each shift. Conflict Resolution: Successfully resolved customer concerns and complaints, demonstrating effective problem-solving skills.Fitting Room Associate Jul 2008 - PresentWalmart, Cleveland, MSDeliver friendly and efficient customer service consistently on the sales floor, contributing to positive customer experiences. Maintain cleanliness in fitting room area including the changing rooms in accordance with company policies and procedures. Maintain a positive phone demeanor, while answering the phone for the entire facility. Properly handling claims and returns, zoning the area, arranging, and organizing displays to provide a great shopping experience for customers. Address customer concerns and complaints, demonstrating effective problem-solving skills. Play an active role in driving sales through upselling and sales support. Strong verbal communication skills, capable of conveying information effectively. Collaborated with team members to ensure a smooth and efficient workflow. Employment Sabbatical Jul 2001 - Jul 2008Employment Pause For FamilyTook a temporary, planned, personal leave.Accounts Receivable Clerk /Auditor Sep 2000 - Jul 2001 Peppermill Casino, Reno, NV Conducted daily audits of receipts from various outlets with a customer-centric approach, ensuring accuracy while maintaining a positive customer experience. Prepared daily reports for outlets, providing transparent and easily understandable financial information. Meticulously balanced records to uphold accuracy and build trust. Ran invoices promptly and efficiently, ensuring timely delivery to customers. Maintained clear and open communication channels, addressing any customer inquiries promptly and professionally. Implemented and maintained organized filing systems, ensuring quick and efficient retrieval of documents, contributing to streamlined customer service. Proactively contacted customers with past due accounts, employing excellent communication skills to address payment concerns empathetically and find mutually beneficial solutions. Recorded and documented received payments with precision, maintaining accurate and up-to-date records to facilitate seamless payment processing and customer satisfaction. This version places a strong emphasis on customer service, clear communication, and maintaining positive interactions with customers throughout the various tasks. Feel free to further tailor it to your specific experiences and achievements. Lead Auditor Jan 1998 - Jul 2000Primacy Relocation, Memphis, TN Team Management: Successfully managed a team of 6-10 auditors, overseeing their work and ensuring adherence to audit procedures. Quality Control: Checked and reviewed auditor's reports for accuracy and compliance with established standards. Financial Accuracy: Demonstrated precision in balancing accounts monthly, ensuring accuracy and integrity of financial records. Reporting Expertise: Prepared detailed reports summarizing audit findings, which were disseminated through various channels such as fax, email, or mail. Lead Bank Teller Sep 1996 - Jan 1998Regions Bank, Memphis, TN Provided Excellent Customer Service: Consistently delivered top-notch customer service, ensuring customer satisfaction and fostering positive relationships. Cash Handling Expertise: Processed deposits and cashed checks accurately, maintaining precision and attention to detail in financial transactions. ATM Balancing: Demonstrated responsibility by ensuring accurate balancing of the ATM, guaranteeing the integrity of financial transactions. Training and Development: Played a key role in the training of new tellers, sharing expertise and contributing to the development of a skilled and cohesive team. Assistant Manager Jul 1994 - Jul 1995KFC, Cleveland, MS Effectively supervised and led a team of 10-15 employees, ensuring smooth operations and a positive work environment. Oversaw and managed the day-to-day duties of the restaurant, coordinating tasks and responsibilities to meet operational goals. Successfully prepared schedules, managed financial transactions including making deposits, and maintained accurate registers. Played a key role in the onboarding process, training new employees to ensure they were equipped with the necessary skills for their roles. EDUCATIONBusiness Management August 1990 - May 1994Delta State University, Cleveland, MSSkills: Computer literate, Microsoft Word, Windows, Excel and A/S 500 SKILLSExpert in: Customer Service, Detail Oriented, call center experience. |
