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Title Property Manager Customer Service
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLESUMMARYDedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible, hardworking, trustworthy and excellent computer skills with a strong drive to succeed.HIGHLIGHTSDocumentation SpecialistDedicated Team PlayerMeeting SupportTravel ArrangementsOrganizational SkilledYardi, SharePoint and CRM SoftwareMicrosoft WordMicrosoft ExcelPROFESSIONAL EXPERIENCE:Customer Service AgentThe Hertz Corp-Orlando Fl5/10/21 to PresentJob primary function is to provide world class service to Hertz Platinum customers by providing helpful, courteous, and quality service. Responding to customer inquiries.Adherence to all company policies and procedures. Process all customers rental reservations and walk ups as well.Providing directions in a courteous and expeditious manner.Property Manager Administrative AssistantAmerican Homes 4 Rent, Orlando, FL. 9/2017 to 5/1/2020Responsible for administrative duties of the daily operations of multiple residential properties including coordination of all office staff. Performs documentation and auditing activity related to commission invoices. Prepares, stores, and manages tenant and property files including electronic records in Primo, Yardi, SharePoint and CRM. Collect and process rental payments received by tenant walk-ins, mail and electronic payments in companys database for Accounts Payable Department and bank deposits when applicable. Prepares and sends tenants vacancy correspondence in accordance to local and state regulations as directed by the Property Managers. Assists Property Managers with the preparation of operating, marketing of inventory management reports. Maintains audit logs for tenants vacancy, entrance and electronic mail-ins. Coordinate administrative services for the Property Management Department including FedEx shipping, document compliance, storage facilities and the entire office supplies.Property ManagerTeam Destiny LLC 12/2012 10/2016Attracted tenants by advertising vacancies, obtained referrals from current tenants. Escorted prospective clients to the units explaining the advantages of the location. Established rental rate by surveying local rental rates. Negotiated contracts/leases with tenants. Collected security deposit & processed collections of rent, paying utility bills and other associated costs for the maintaining and operations of rentals. Use Concor Travel System software for all travel expense solution that helps manage all their travel /booking needs.Office ReceptionistMedero Medical/ US Healthworks 4/2006 - 10/2012Verified patients insurance and handled prior authorizations. DOT physicals and drug screening processing. Answer multi lines phone, operate fax and copy machine. Greet Patient, Schedule Appointment, Update patient Charts. Assist & maintain complete intake paperwork for individual who are unable to do it for themselves. Direct calls to the appropriate department/personnel and completed end of the day reports to upper management. Responsible for processing refunds to unsatisfied clients service.Customer Service Rep. (temp)Supervisors of Election Office 03/2016  PresentAssists voters and determine their eligibility to vote in that precinct who present exceptions to the normal voting pattern by checking voter records using the elections office issued tablet and/or contacting the Supervisor of Elections office. Issues and instruct voters with ballots on how to complete the election form.EDUCATIONEverett InstituteBusiness Management- 2016 Bachelors AssociatesNational School of Technology Certified Medical Assistant ~ 1994

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