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Candidate's Name
Creedmoor, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEProfile SummaryAmbitious Professional transitioning into Information Technology (IT) with a focus on Cybersecurity while working towards achieving industry-specific CompTIA Certifications. Bringing a diverse background encompassing roles in healthcare inventory management, logistics, and postal services in the United States Marine Corps, experienced in maintaining inventory accuracy and managing supply chains, which has honed my attention to detail, organization, and problem-solving skills. Possessing the ability to adapt to new challenges, coupled with a keen interest in IT security, positions me as a determined candidate ready to contribute effectively in a rapidly changing technological landscape.TroubleshootingProject ManagementData AnalysisCritical ThinkingRepairs and InstallationsInformation SecurityPolicy ImplementationHelpdesk OperationNetwork/Data SecurityTechnical CommunicationOS/Hardware TroubleshootSystem AdministrationCybersecurityDisaster RecoveryWAN/LANRisk AnalysisTechnical SkillsOperating Systems: Windows XP, Windows 7, Windows 10, Mac OSX, Ubuntu, Android/iOS, Windows Server 2008, Windows Server 2012Software: VMware, Adobe Acrobat, Microsoft Office (All apps), Exchange, VPN (connect tunnel, sonic wall, Windows built-in) Various applicationsSupport Tools: Remote support (Bomgar, TeamViewer, LogMeIn), Antivirus (Sophos, ESET, Malwarebytes) Ticketing systems (Ice, BMC Track-It, Smart service desk), Active DirectoryHardware: iMac, MacBook Pro, MacBook Air, iPhone, iPad, Android/Samsung phones and tablets, Windows laptops, Windows Desktops, Windows servers, desktop printers, laser jet and inkjet printers, 3D printingCertifications and EducationCyber Warrior Program MyComputerCareer Graduate January 2024Certificates Obtained: CompTIA A+  CompTIA Network+, CompTIA Security+  CompTIA CySA+Professional HistoryMaterials Management Clerk Appalachian Regional Healthcare System April 2022  August 2022Conducted bi-weekly inventory checks, resulting in a 95% reduction in stock discrepancies and ensuring optimal stock levels for hospital operations.Initiated resupply orders for items below par level within 24 hours, resulting in a 100% fulfillment rate and preventing stockouts.Achieved 99% accuracy in inventory counts through meticulous record-keeping and regular audits, ensuring precise stock level monitoring and efficient resource allocation.Processed an average of 50 FedEx Ground and UPS packages per week with a 100% accuracy rate, ensuring timely delivery of special-order items to hospital departments.Completed 20 deliveries to satellite offices per week with a 100% on-time delivery rate, facilitating seamless operations across multiple locations.Handled an average of 30 phone inquiries per day with a 95% first-call resolution rate, ensuring prompt assistance to patients and efficient replenishment of supplies as needed.Maintained accurate pick ticket records for all orders processed, resulting in a 90% reduction in order processing errors and ensuring smooth order fulfillment processes.Inventory Specialist Childforms September 2021 - April 2022Tracked an average of 100 incoming and outgoing work orders per week, ensuring timely processing and completion.Achieved 99.5% accuracy in inventory counts for over 4000 listed parts, minimizing discrepancies and optimizing inventory management.Generated 50 purchase orders per month with 100% accuracy, facilitating smooth procurement processes and minimizing delays in acquiring necessary parts.Successfully managed 20 purchase orders for powder-coated parts per month, ensuring precise matching of quantities and colors to meet customer requirements.Support USPS Postal Service February 2019 - October 2020Received and processed an average of 200 incoming mail shipments per day, ensuring timely handling and distribution.Sorted and scanned over 1000 pieces of incoming mail daily, achieving a sorting accuracy rate of 99.9%, minimizing errors in mail delivery.Successfully sorted and processed 50 missent mail items daily, ensuring proper reprocessing and timely delivery to the correct recipients.Conducted training sessions for 10 incoming clerks, covering postal operations, sorting techniques, and safety protocols, ensuring smooth onboarding and adherence to operational standards.Marine Postal Clerk United States Marines February 2019 - October 2020Processed an average of 500 pieces of official mail daily, ensuring accurate postage calculation and timely dispatch.Provided assistance to an average of 50 customers daily, addressing inquiries, facilitating transactions, and resolving issues promptly.Handled and processed over 1000 pounds of mail per week, ensuring efficient loading and offloading operations to support military personnel.Logged over 5000 miles driving government vehicles for mail pickup and delivery, ensuring timely and secure transportation of mail items to designated locations.