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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEAspiring Customer Representative; Stay at home mother to an 8 month old with a solid 4-year track record in pharmacy operations, banking assistance, and customer service roles. Proficient in billing support, conflict resolution, and customer complaint resolution, with a keen ability to manage multiple customer interactions efficiently. Dedicated to enhancing customer satisfaction through meticulous attention to detail and proactive problem-solving.Experience526 First Ave, Terre Haute IN, 47807Village of Maywood, Maywood,IL Landscapers assistantJune 2018 - October 2018Maintained pristine company grounds, enhancing aesthetic appealImplemented effective waste management, ensuring clean and healthy environmentApplied pesticides and fertilizers strategically, boosting greenery growthPruned bushes regularly, ensuring neat and orderly appearanceContributed to the beautification of the company premises through meticulous maintenanceManaged waste disposal efficiently, promoting a clean and safe environmentUtilized pesticides and fertilizers to optimize plant health and growthMaintained neatness of the landscape through regular pruning of bushesOversaw aesthetic maintenance of company premises, improving overall appealHandled trash and debris disposal effectively, maintaining cleanlinessApplied pesticides and fertilizers proficiently, enhancing greeneryPruned bushes regularly, ensuring a tidy landscapeSears ( Jewelry department ), Chicago, IL Sales associateFebruary 2019- September 2019Enhanced customer experience by providing warm, friendly greetingsMaintained high standards of store aestheticsGuided customers towards suitable jewelry selectionsImplemented appealing merchandise displays with clear signageOperated cash register efficientlyResolved customer complaints amicably, ensuring customer satisfactionContributed to store's positive image and customer loyaltyBoosted sales through effective product placementMaintained smooth operations during peak hoursMarianos, Chicago, ILFront End associateApril 2020 - January 2021Boosted customer satisfaction via amiable interactionsEfficiently expedited checkout processOffered bagging services to enhance customer serviceAchieved high customer satisfaction through friendly exchangesStreamlined checkout process by rapidly scanning itemsImproved overall customer experience by providing bagging servicesElevated customer satisfaction through pleasant interactionsFast-tracked checkout process via swift item scanningAugmented customer experience by offering bagging servicesUPS, Northbrook, IL Package HandlerMarch 2021 - December 2021 Managed package sorting and pallet placementStrictly adhered to warehouse safety protocolsSafeguarded company inventory, reducing lossConducted rigorous package inspections for quality controlDocumented and resolved package defects, enhancing customer satisfactionHandled package sorting, ensuring efficient workflowImplemented warehouse safety guidelines, maintaining a safe work environmentProtected company assets by securing inventoryPerformed detailed package inspections, identifying potential issuesRecorded and addressed package defects, improving product qualityOversaw package sorting and pallet organizationFollowed warehouse safety rules, promoting a safe workspaceSafeguarded company inventory, minimizing damagesInspected packages for defects, ensuring high product qualityIdentified and rectified package issues, boosting customer satisfactionChase Bank, Chicago, IL - PT Banking AssistantFebruary 2022 - May 2022Managed banking transactions with precision, including loan repayments and wire transfersProvided expert guidance on digital banking features, boosting customer experienceStrictly adhered to cash management protocols, ensuring transaction securityPromptly issued essential banking tools such as debit cards and checksPlayed a key role in resolving account issues, leading to enhanced customer satisfactionEnsured accurate and timely processing of banking operationsContributed to the improvement of customer satisfaction by addressing account concerns effectivelyEnhanced the security of transactions by adhering to cash handling protocolsBoosted customer experience by providing insightful guidance on online banking featuresWalgreens, Chicago, IL Pharmacy TechnicianDecember 2021- September 2022Collaborated with pharmacy team to efficiently process ordersAssertively verified prescriptions and drug labels for accuracyInnovatively monitored medication storage to ensure optimal inventory levelsSuccessfully processed insurance claims, enhancing customer experienceAccurately measured and mixed medications, ensuring patient safetyWorked in a team-based environment to complete pharmacy ordersAuthoritatively ensured accuracy of prescriptions and drug labelsStrategically inspected medication storage to manage inventoryProcessed insurance claims, providing seamless customer serviceMeasured and mixed medications with precision, upholding patient healthTeamed up with fellow technicians and pharmacist to expedite ordersChecked prescriptions and drug labels meticulously, ensuring no errorsKept a vigilant eye on medication storage to track expiration datesHandled insurance claims efficiently, minimizing customer wait timeMeasured and mixed medications correctly, maintaining high-quality standards.EDUCATIONLane Tech College Prep, Chicago, IL High School DiplomaJune 2021Taylor Business Institute, Chicago, IL Bachelor's Degree in Criminal JusticeExpected in June of 2024SKILLS*Active listener*Creative*Strong Leader*Organized*Conflict resolution*Basic math skills*Billing support*Typing*Insurance verification*Prescription filling*Assembly and production*Trash collection*Warehouse operations*Material handling*Complex problem solving*Positive and professional*Lawn care*Chemical application*Product knowledge*Customer complaint resolution*Retail loss prevention*Telephone management*Display setup*Relationship building*Reading, Written and Oral communication skillsAWARDSLANGUAGESEnglish |
