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Title Customer Service Patient Care
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  West 71st PlaceHialeah, Fl Street Address
Cellular: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEObjective: To obtain a position in the clerical/office environment where my skills and experience will be of great benefit to your organization.Secretarial:* Well-organized and efficient.* Skilled in Microsoft Word, Excel, Outlook, and PowerPoint.* Quickly learn procedures and methods applicable.* Honest, friendly.* Fluid in both English and Spanish.* Excellent communication, interpersonal and organizational skills.* Enjoy working with people.* Demonstrated accuracy attention to detail and ability to work well in a teamEnvironment.* Able to recognize client needs and meet them.EXPERIENCE.-MEDCARE (Medical Equipment) customer service From February 12 2023 to May 15 2023.Also I promote new equipment to the patient set the order and send it to the driverDepartment.-Larkin Community Hospital, Unit clerk SecretaryAugust 03 2021 to February10 2023Communicate relations to optimize patient care, express positive customer relations, and contribute to a supportive and cooperative working environment.Coordinated with nurses to create internal reporting and unit organizational tools to maximize efficiency and patient care.Transcribed all physician orders accurately and promptly by hospital policies and entered confidential patient data and processed admissions/discharges of patients.Transcribe physician orders completing necessary forms, requisitions, and communications with attention to detail and accuracy.Transcribed physician orders and processed them to respective departments within the hospital and affiliated medical centers.Transcribed and accurately entered physician orders into the computer system for continuity of care.-Miami Dade College, Dispatcher, Start from October 20 2016 to June 28, 2021-Dispatch Officer for the entire Campus, for Professors, employed, studentstaking care of all needs, recording by computer or reports. Using internationalcodes, Organize and customer service as needed. Control cameras and reportsfor lost and found. Answer calls from out and inside Campus, Control andrecord all situations, incidents and accidents during the shift.-MV Transportation, Dispatcher, from February 20. 2005 to March 06, 2008-Dispatch buses for the City of Hialeah, dispatch driver for STS for clients withSpecial needs. Control schedules and itineraries for each transportation by radioand by phone calls. Recording all the incidents and or accidents by a computer, and taking care of the reports.-Triton Seafood, Receptionist, from March 1st 2009 to April 29, 2010-MV Transportation, Dispatcher from September 2005 to 2016-Technical System, Secretary from January 2008 to July 2008.-Alex Electric Contractors, Secretary from July 2008 to October 2008.-Sure, Electrical Contractors. Inc. Office Manager 1998 to 2007-Collected, counted and disbursed money, do basic bookkeeping andCompleted banking transactions.-Communicated with customers, employees, and other individuals to answer questions,Disseminate or explain information, take orders and address complaints.- Answered telephones, direct calls and took messages.- Compiled, copied, sorted and filed records for office activities, and business transactions.- Completed and mailed bills, contracts, policies, invoices and bank checks.- Operated office machines, such as photocopies, scanners, facsimile machines, voiceMail systems and personal computers.- Computed, recorded, and proofread data and other information, such as records orreports.- Kept maintained and updated files, inventory, mail and database systems eitherManually or spreadsheets.- Reviewed files, records, and other documents to obtain information to respond torequests.-Compiling, coding, categorizing, calculating, tabulating, auditing, and verifyingInformation and /or data.-Sure Electrical Contractors. 21431 SW 129 Ct, Miami, Office Manager From April3 1999 July 2007 to August 20 2007EDUCATION AND TRAINING:-Teacher for 35 years in high school from 7th to 9th grades in Literature and SpanishLanguage.-Director of Study Center for National Radio and Television Institute, Havana Cuba,1986-1993.-University of Havana, CubaBachelor Degree. Licentiate of Spanish Language and Literature, May 7 1986 GraduatedUniversity of Havana, CubaNotary public. American Society of Notaries, 2000Typist  50 words/minREFERENCES: Available upon request

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