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Memphis, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceLead ManagerFedEx Express-Memphis, TNJanuary 2022 to June 2024 Currently leading a team of 15 to 25 employees operating outbound. Certifications: tug, commander loader, Airplanes, 757,767, Airbus, MD 11, and 777 Communicating with employees, manager and upper management effectively. Familiar with meeting deadlines on loading planes. Consistently promoting safety on a daily basis. Professionally, having meetings with employees,twice a week. Have trained new hires on operations successfully. Operations Supervisor ( Picking/QC and Shipping/Rec) Future Electronics-Memphis, TNJanuary 2009 to December 2021 Managed a team of 60 to 80 operators. (2 Coordinators, 5 Lead Managers) Familiar with responding to and investigating Customer Complaints. Communicated thoroughly with Upper Management and down line management team. Knowledge of giving counselings and disciplinary actions to employees. Consistently held Quality Meetings to drive the goals and to address any unethical work habits. Familiar with training, developing, and mentoring new candidates for the next level of management. Consistently reinforced the 5S program.General ManagerPapa John's-Memphis, TNJanuary 2001 to December 2015 Managed a store of 24 employees. Familiar with opening and closing. Consistently counted (til/credit card) a accurate transaction on all shifts and to the bank. Knowledge of scheduling employees. Ordering inventory. Giving directive of the store functions on a day -to -day basis. Manage employees when doing advertisement. Door hanging. Shipping/ Lead ManagerReebok International-Memphis, TNJanuary 2005 to December 2008 Managed and motivated 10 employees in the Shipping Department. Responsible for loading outbound product while ensuring 100% accuracy of all shipments. Verify customers shipping address and properly load trailer. Operate power equipment in a safe manner as needed. Certified forklift operator (pallet jack, order picker, sit down lift) Worked at a fast pace and maintain performance standards for the facility. Lift up to 75 lbs. repetitively using proper lifting techniques. Consistently using AS400, MS Word, and Excel for daily operating functions. Act as backup traffic coordinator, routing and submitting orders for Reebok. EducationJune 2015 to November 2015Bachelor's degree in Operations ManagementRemington College-Memphis Campus - Memphis, TNJuly 2005 to January 2009Skills Excel (5 years) MICROSOFT WINDOWS (10+ years) Outlook (5 years) PeopleSoft (5 years) PowerPoint (5 years) Shipping (10+ years) Shipping Receiving (10+ years) Forklift (10+ years) Warehouse Associate (10+ years) Human Resources (5 years) Recruiting (5 years) Legal Research Interviewing (10+ years) Legal Drafting SAP Management (10+ years) Microsoft Office (10+ years) Event Planning (5 years) Payroll 5S (5 years) Process Improvement (5 years) Mentoring (10+ years) Team Management (5 years) Customer service Warehouse management system Inventory management Windows 98 2000 XP VISTA PowerPoint Excel Outlook PeopleSoft BSIM WSM (Warehouse System Management) Restaurant experience Shift management Communication skills Leadership Operations management Microsoft Excel Microsoft Office Computer skillsCertifications and LicensesForklift CertificationDriver's LicenseNon-CDL Class CPest Control License |