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Title Front Desk Customer Service
Target Location US-MI-Lansing
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lansing, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking an entry level position in a growing company. Willing to relocate to: Lansing, MIAuthorized to work in the US for any employerWork ExperienceTelemarketingWOLVERINE WATER-East Lansing, MIJuly 2024 to September 2024cold calling, filing, inbound and outbound calls, write up leads for appointments for free water testing for homeowners.Call Center RepresentativeInteLogix-Lansing, MIJanuary 2024 to March 2024Working with clients to solve tax collection cases, accept payment or set up a payment plan. Work for state of Michigan.Delivery DriverAutozone-Lansing, MIOctober 2023 to December 2023Lifting and bending to pick up car parts to deliver to other stores. In store duties were picking out items and putting parts awayAppointment SetterAll American Gutter Protection-North Canton, OHNovember 2022 to August 2023Inbound and outdoor calls making appointments for free estimates Front Desk ReceptionistFairfield Inn & Suites -Canton, OH2021 to 2022Greeting guests, check in and out of guests, handling cash and credit cards Front Desk ReceptionistBaymont Inn and Suites-Canton, OH2020 to 2021Checking in and out guests, handling cash and credit cards, Front Desk ReceptionistRed Roof Hotel-Canton, OH2020 to 2020Checking in and out guests, handling cash and credit cards EducationHigh school diplomaSylvania Southview High School - Sylvania, OHAugust 2001 to June 2005Skills Telemarketing (1 year) Delivery Driver Experience Call center (1 year) Cold Calling Typing Computer Skills Customer Service Phone Etiquette Computer Operation Front desk Microsoft Word Customer service Organizational skills Bilingual English Spanish Microsoft Excel Communication skills Guest services Cash handling Cash register Hotel experience Driving Microsoft Outlook Microsoft Powerpoint Office experience Data entry Cold calling Windows Microsoft Access Google Docs Sales Hospitality Phone etiquette Delivery driver experience Computer skills Filing Negotiation Microsoft Office Time management Customer support Basic math Math Customer service Microsoft Office Computer skills Customer service Computer skills Customer service POSCertifications and LicensesDriver's LicenseNon-CDL Class CAssessmentsCustomer service  ProficientDecember 2023Identifying and resolving common customer issuesFull results: ProficientFront desk agent (hotel)  ProficientMarch 2024Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientSales skills  ProficientMarch 2024Influencing and negotiating with customersFull results: ProficientWork style: Reliability  ProficientAugust 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientDelivery driver  CompletedAugust 2023Interpreting instructions or signs and solving problems Full results: CompletedAdministrative assistant/receptionist  Proficient December 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientRetail customer service  ProficientMarch 2024Responding to customer situations in a retail setting Full results: ProficientWork style: Professionalism  ProficientDecember 2023Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientCustomer focus & orientation  ProficientFebruary 2024Responding to customer situations with sensitivity Full results: ProficientRetail customer service  ProficientApril 2024Responding to customer situations in a retail setting Full results: ProficientFood service: Customer situations  ProficientJune 2024Identifying and addressing customer needs in a food service setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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