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| | Click here or scroll down to respond to this candidateCandidate's Name
Brooklyn, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEmailto:EMAIL AVAILABLEAn outgoing, self-motivated individual with a special talent for providing superb customer service. Effective communication and teamwork acumen. Demonstrated ability to excel in a fast-paced environment and thrive under pressure. Hard working with strong work ethic and solid interpersonal skills. Able to get along with others and follow instructions. Enjoy exceeding customer expectations and always willing to learn and grow.KEY STRENGTHSGreat phone etiquetteCritical ThinkerCustomer ConfidentialityFlexibilityProfessionalismReliableStrong attention to detailBasic Math SkillsGreat ListenerCreative Problem SolverMS Office & Typing-emailCash handlingEMPLOYMENT EXPERIENCEUnited States Postal Service Brooklyn, NYMail Handler 2018- PresentSort and cancel the mailPrepare the batch for distribution and make occasional deliveriesUnload trucks, move mail bags, weigh incoming sacksOperate forkliftsMaintain mailroom suppliesPack promotional materialDistribute mail to different carriersCommunicate with courier servicesLoad trucks for daily mail deliveryBurlington Coat Factory New York, NYCustomer Service Associate 10/2014- 01/2015Loehmanns Department Store Brooklyn, NYCashier/ Sales Associate 12/2010- 02/2012Ensured customers were satisfied with every part of shopping experience, from initial greeting through order completionListened attentively to caller needs and responded to problems to avoid escalationAccepted payments from customers and issued receipts, refunds or changeResponded to telephone inquiriesProvided accurate information to customers about company's products and servicesDelivered outstanding service, exceeded expectations and built long-term customer relationshipsProcessed merchandise returns and exchangesAerosoles Brooklyn, NYSales Associate/ Cashier 09/2010- 03/2011Greeted customers with a warm welcomeOperated systems to look up products information and availabilityWorked with team to complete certain tasks successfullyStocked shelves and arranged stockroom andSuggestively sold promotional itemsWrapped and placed purchased goods in bagsAssisted with sales suggestions and fitting rooms requestsEDUCATIONKingsborough Community College Brooklyn, NYCertified Nursing Assistant 2016CPR and First Aid Certified, American Heart Association, 201696 hours classroom/ 30 hours Supervised Clinical ExperienceEdward R. Murrow High School Brooklyn, NYMajor- Communication Arts Diploma Received 2008 |