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Jatin Shah (QA/QC - Flexible Packaging) M: PHONE NUMBER AVAILABLEEmail Id: EMAIL AVAILABLESocial Security: XXX-XX-XXXXAddress: Street Address .Over 20 years of experience in Quality Control and Assurance in manufacturing industries. Expertise in quality control of online process & finish goods inspection processes, as well as quality assurance of incoming raw materials.Education Details:M. Sc(1994-1996): Material ScienceSardar Patel University, Vallabh Vidyanagar, Gujarat, India B. Sc(1991-1994): ChemistrySardar Patel University, Vallabh Vidyanagar, Gujarat, IndiaTechnical Skills: Conducted thorough inspections of materials and finished products to ensure compliance with standards. Interpreted blueprints and specifications for product requirements. Maintained detailed and accurate record-keeping for audits and compliance purposes. Trained and supported quality team members on technical procedures and information. Verified compliance with drawing requirements, ensuring accuracy in production. Collaborated with production and engineering teams to improve processes and meet goals. Assisted management with process improvements to enhance product quality. Investigated and resolved quality issues, including customer complaints. Participated in customer audits, inspections, and corrective action reports. Verified accuracy and completeness of internal and external FAI documents. Prioritized inspections to meet deadlines and customer requirements. Prepared, reviewed, and submitted FAI reports for approval. Conducted internal audits, evaluations, and visual inspections as part of continuous improvement. Implemented and refined quality control procedures to optimize operational efficiency. Maintained a clean, safe, and organized work environment. Expertise in LDPE film resin formulation for product specifications and FFS line requirements. Facilitated technical communication between customers and suppliers to resolve issues. Assisted with ISO 9000, HACCP-BRC, and other standard documentation. Managed customer complaints and implemented corrective actions for improvement. In-depth knowledge of packaging barrier films used in food, non-food, retort, pharmaceutical, and healthcare products. Collaborated on cost-saving projects with production teams. Proficient in the use of manufacturing and laboratory instruments Calibration including measuring and weighing scales, COF, UTM, bond strength testers, hot tack testers, Mocon OTR/WTR, RK proofer, Optical Densitometer, GC, Spectrophotometer, Microscope, MFI, Oven, Humidity Chamber, Autoclave, Moisture tester, Sealing Strength tester and more. Analyzed issues using statistical methods, QC tools, and technical data to find optimal solutions. Ensured process traceability for efficient quality control. Supervised and managed a team of up to 10 quality members. Work ExperienceDesignation Responsibility Company ProfileManager QA/QC, NPDCustomer ServiceColourflex Laminators, Ahmedabad.(2011-2012), (2016-2018), (2023-2024)QualitySpecialistQA/QC, NPDCustomer ServiceHutamaki, UAE (2018  2023)Manager QA / QCCustomer ServiceUflex Ltd.  Egypt (2015)Manager QA/QC, NPDCustomer ServiceConstantia Parikh, Ahmedabad (2013  2015)Sr. Executive QA/QC, Customer Service Avery Dennison India Pvt. Ltd. (2010) Dy.SuperintendentQA/QCCustomer ServicesThe Paper Products Ltd., Silvassa. (2001- 2009)Asst. ScientificOfficerQA/QC and R&D Jyoti Ltd. Baroda (1996 to 2000) Managed daily QC activities and made operational decisions to ensure smooth production processes. Refer & Implement international standards ISO, ASTM for testing purpose, prepared internal SOP as per process requirement acccording to international standard reference. Monitored raw material quality and process rejections, and developed methods for new and modified jobs to minimize rejection rates. Executed NPD and new development jobs, ensuring sample submissions met standards and prevented internal rejections. Addressed customer complaints and conducted new laminate trials at customer sites, including Aatco, Oman Food, Nestle, Amneal Pharma, Zydus Pharma, IFFCO, Unipex Dairy, Unilever, NABIL, etc. Communicated and followed up with production departments, suppliers, and customers as needed, ensuring alignment across the supply chain. Worked on TPM projects aimed at achieving zero defects, reducing repeat work by modifying existing methods to improve in-process quality. Served as an internal auditor for ISO and BRC certifications, and facilitated the MR in supplier and customer audit processes. Executed documents like JSS, SOP, and OGL with technical details to control processing parameters, aiding the operation team in achieving consistent quality output. Compiled and circulated monthly reports on process improvements, supplier performance, and customer complaints. Managed inquiries and coordinated between production and quality teams on daily issues, implementing corrective actions in response to customer complaints. Conducted process audits and ensured hygiene compliance for processes and machines. Proficient in ERP-based systems with a basic knowledge of computer applications. Proactively communicated with team members at all levels, motivating and involving employees in GMP, safety, 5S, and routine training programs. Achievement Successfully ran commercial tomato paste laminate on-site at Oman Food Stuff (2021-2022). Completed a Kaizen project on delamination complaints and reduced setup waste on the Rotomac printing machine while working with Huhtamaki (2021). Achieved 4% waste on local jobs with fewer than 5 colors and 2% on export jobs while working with CFL (2017). Reduced customer rejection rates to less than 1% for PET films while working at Uflex(2016). Certified under Project Darwin for continuous process improvement while working at Constantia (2013-2015). Conducted and submitted a study on extrusion coating lamination vs. solvent-based lamination, comparing product-filled shelf life at room temperature vs. 50% humidity oven conditions (2013-2015). Submitted a study comparing bond strength in extrusion lamination vs. solvent-based lamination products. Successfully achieved retort lamination parameters on the Combi 3000 machine while working at CFL (2012).Training and Certification Best Team Innovation and NPD Award for Nestle (PCR Kitkat 45gm) and Oman Foodstuff(Tomato Paste). (2023) Completed TPM and safety training at Huhtamaki, UAE. (2018-2023) Received auditor training on BRC/IOP while working at Uflex (2016). Conducted customer satisfaction audits while working at Constantia (2013-2015). Trained as an internal auditor for ISO 9001, HACCP, and BRC-IOP while working at Huhtamaki, PPL (2001-2010). Qualified in material quality systems for P&G during tenure at Huhtamaki, PPL(2001-2010). Evaluated insulating materials at ERDA while working at Jyoti Ltd. (1996-2001).