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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Sunny View LaneLexington, South Carolina Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCEComfort Suites Columbia, South CarolinaManager November 2021 - Current Handle the front desk budget and order office supplies as needed. Compile occupancy reports and financial information for the general manage. interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints. Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction Bitcoin Depot Columbia, South CarolinaBusiness Development August 2021 - Current Researching, planning, and implementing new target market initiatives Developing quotes and proposals for prospective clients Pursuing leads and moving them through the sales cycle Researching prospective accounts in target markets Hawthorn Suites By Wyndham Columbia, South Carolina Manager December 2018 - November 2021 Participated in training, hiring and documenting of all departmental staff. Maintained scheduling and payroll for the associates. Followed up with all guest comment cards via email or telephone. Responsible for monthly meetings, inventory, ordering supplies, balancing checkbook, training and discipline of all associates.CENTAURUS FINANCIAL Columbia, South CarolinaInformation Technology Intern August 2018 - December 2018 Managed, maintained and upgraded over 120 workstations connected to a domain. Diagnose and repair workstation with hardware and software issues. Maintained a program to control user web access. Installed and configured computer hardware, software, systems, networks, printers and scanners CLOVERLEAF SUITES Columbia, South CarolinaFront Desk Agent May 2018 December 2018 Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Resolve guest complaints, and other queries. Answer inquiries pertaining to hotel services, guest registration, travel directions, and, make recommendations regarding shopping, dining, or entertainment. Plan, schedule and supervise the work of teammates. SUBURBAN EXTENDED STAY Columbia, South CarolinaFront Desk Supervisor July 2017 May 2018 Answered inquiries pertaining to hotel policies and services, and resolved occupants' complaints. Coordinated front-office activities of hotels or motels, and resolved problems. Participated in financial activities such as setting of room rates, establishment and the allocation of funds. Performed marketing and public relations activities. LEASILY Co. Columbia, South CarolinaWeb Development Intern July 2016 January 2017 Improved structure and design of the website. Developed and maintained a customer facing WordPress website. Performed market research and competitive analysis as a first hire. Collaborated with the founder and other teammates to launch the minimum viable product. EDUCATIONUNIVERSITY OF SOUTH CAROLINA Columbia, South Carolina Expected graduation, December 2022 Coursework in Hospitality Management Member of Indian Culture Exchange(ICE) at University of South Carolina IRMO HIGH SCHOOL Columbia, South CarolinaHigh School Diploma, June 2017 Member of Future Business Leaders of America (FBLA) Member of D5 RoboticsADDITIONAL SKILLS Autodesk Windows, Unix and Linux Adobe Suites Microsoft Office Hotel Management Software HTML, CSS, PHP and JavaScript |
