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Street Address Monticello WayMadison, WI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYAuthorCookbook: Anne Maries Family Favorite Recipes with a Caribbean TwistPositive Affirmation-Fear no More, Some Suggestions to Reverse Type 2 Diabetes MemoirProtect the Brain with Meningioma Surgery.Memoir writing class taken at MATC in 2020MATC for memoir writing classes, and also memoir writing with Publisher, Authorhouse Solutions.EXPERIENCEState Bureau of Fiscal ServicesMadison, WILead Worker from 1985-1997State Bureau of Fiscal Services working with lead accountants on forecasts, worksheets, worked with billing coordinators in every aspect of collecting money for the state. Consultant to Department of Revenue for many years.Worked with lead accountants year-end reconciliation to provide statements to Department of Administration. Assisted General Accounting with sorting and matching Community Aids System checks. Assisted Pre-audit with error reports by providing the types of errors sent or received. Worked on supplemental rush checks to DOA.Notified each state agency regarding error percentage received, using Excel and Microsoft Word.Assisted interview panels, testing, and aided in the selection process.Worked on Billings child support payments and corresponded with county child support agencies by letters and used Microsoft Word. Transcribed dictation from staff to generate reports, letters and memos.Worked on Access database to create lists for management and bureau which contained officers and members.Printed mailings from Access database to provide management with a count for each mailing, cost and to reimburse the state.Used mailroom equipment to generate report. Assisted the Legislative Audit Bureau with pulling files. Assisted file room with sending records to the State Record Center and keyed all information using Excel database. Also pulled boxes from State Record Center by providing appropriation number and returned the boxes to the State Record Center.State Lab of Hygiene 11/2004 to 06/2010University of Wisconsin, 465 Henry Mall, Madison, WIOffice Manager/Site ManagerPurchased medical supplies for staff, doctors, units, by contacting various medical companies in Madison.Worked on Great Plains system to generate crystal reports with releases.Audited all logs received, statements from the US Bank.Collected and process cardholder charges from Accounting Services biweekly to document purchasing card expenses.Entered and matched current invoices to purchase orders with appropriate releases. Implemented policies to reduce cost and estimate. Made sure that the University did not pay tax for invoices. Ensured transaction logs were submitted by the predetermined deadline and complied with State of Wisconsin and UW Purchasing regulations. Served as Procurement Card Site Manager.Entered and matched current invoices to purchase orders. Advised new cardholders of upcoming training sessions conducted by Accounting Services, provided dates, times, and locations, and websites to sign up and further explained what the Wisconsin State Laboratory of Hygiene policies and procedures were on procurement cards.Worked closely with staff and provided assistance with card issues. Created slide shows in PowerPoint for cardholders use. Checked summary reports on WISDM to verify departments and expiration dates of grants.Candidate's Name Page 2 of 3Maintained a list of current grants at the Wisconsin State Laboratory of Hygiene to keep track of expiration dates by Purchasing Agents.Kept detailed records of equipment problems and reported irregularities to the supervisor.State of Wisconsin July 1999 through June 30, 2001Division of Public Health Bureau of EMS and Injury PreventionProgram Assistant 2 Lead Program Support/Office ManagerProvided administrative support to the Injury Prevention Section Chief, Epidemiologist, Emergency Medical Services for Children Coordinator, Department of Emergency Management Coordinator, Licensing Section, and other staff within the bureau. Diplomatically interrupt meetings to get manager out to other business dealings.Collected timesheets from staff, and verified hours of work, leave calculation and supervisor approval. Audited all timesheets. Arranged conference registrations, collected fees from attendees. Created various lists and brochures for handouts. Monitored payments and set up database for payments received.Corresponded with speakers to inform them of travel and meeting arrangements. Completed travel expense reports for speakers reimbursements. Made flight reservations for other staff attending conferences.Worked with accountants at the hotels. Prepared paperwork for attendees. Scheduled meeting rooms, food and audiovisual needs. Transcribed dictation from director and staff while they were standing to dictate.Reserved breakout rooms at various hotels in the Madison area, signed contracts with these businesses, selecting food for lunches and breaks for approximately one year.Reserved equipment to be used at the conference sights. Provided meal counts to the hotels. Made room reservations for presenters, speakers, and doctors and any other special accommodations as necessary.Scheduled training registrations, conferences, meetings, arranged night reservations, travel and lodging requests.Ordered supplies using several procurement cards and paid bills using different appropriations numbers. Maintained blanket purchase orders for Emergency Management and monitored balance to prevent overdraft. Rechecked travel vouchers calculations adding appropriate coding. Maintained budget and fiscal records to track and monitor Injury Prevention expenditures. Developed newsletter for the Bureau, entered Emergency Medical Technician-Basic and EMT-Refresher course registrations on EMS2000 database.Fleet car program manager by requesting vehicles from fleet, and monitored usage by employees at Public Health. When vehicle was not available requested a non-available slip so that employee could claim mileage from their own vehicles.Burlington Coat Factory May 31, 2022 to presentSales AssociateSell goods and services to customers. As retail professional, they work in stores, where they do everything from helping customers select merchandise to processing payments. Sales associate perform the following tasks:Recommend solutions and talk to customers, assessing their needs and desires and recommending appropriate solutions. May need to become a subject matter expert on the merchandise you sell to provide practical suggestions that meet customers requirements.To excel as a retail sales associate, you cultivate the following skills:Sales associates need a basic understanding of math to handle transactions and process payments accurately. As a retail sales associate, you typically use automated cash registers or point-of-sale system to calculate totals. However, you may need to count bills and coins when providing change in cash.Since retail sales associates will talk with customers frequently, interpersonal communication skills are essential. To succeed in this role, you should know how to listen to others carefully, provide helpful responses to questions to customer needs.Because sales associates answer questions and handle problems, mastering the fundamentals of customer service will also help you in your role. To provide excellent customer service, you should understand how to evaluate customer issues, provide satisfactory resolutions and respond effectively to client requests. To sell goods and services to customers, sales skills are critical. As a retail sales associate, it can help to learn conversational tactics to persuade customers to make purchases. Make customers feel welcome and comfortable, a positive outlook is crucial in the retail industry. To excel in a retail sales associate role, you should understand how to create an optimistic retail environment and how to help customers meet needs or resolve issues confidently.Retail sales associates typically work in stores and shops, where they interact with customers on the sales floor. The year-end holiday season tends to be the busiest for retail associates.Candidate's Name Page 3 of 3EDUCATIONAssociate of Science: Secretarial Studies: El Paso Community College 1971-1973Madison Area Technical College, Human Resources CertificateClasses: Wage, Salary and Benefit Administration, Employment Law, Labor Relations, Introduction to Human Resources 2002-2004Thesis: On Becoming a secretary.Attended MATC for memoir writing, and also Authorhouse Solutions self-publishing company.Have a certificate in Human Resources, have taken Fundamentals of Speech writing, communication skills.Management certificate at UW Stevens Point with the Conservation Corp leadership training and Org charts.Volunteered at PBS Wisconsin for the past 16 years doing various tasks.Volunteered at St. Maria Goretti Church, religious education coteach, and ushered in churchs mass and other functions.Worked as a Private School Teacher, Kenleys College Castries, St. LuciaMaintained sample book of forms for staff to view to complete their work before presenting to managementCreated lots of Performance Planning and Development for management and for employee to reviewHighly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.Created PowerPoint Slide Presentation for cardholders. Provide Procurement Card expertise and maintained records on hand.Financial Specialist/Site Manager who kept track of cards used for the month through Accounting ServicesMaintained sample book of forms for staff to view to complete their work before presenting to managementCreated access files for management use, maintained lots of PPDs for management and for employee to reviewASSOCIATION: Caribbean Association of Madison member and former treasurer for two years term. |