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EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryExperienced in managing healthcare facility operations, optimizing processes, and ensuring regulatory compliance. Skilled in enhancing patient care, fostering collaboration, and driving continuous improvement while maintaining a patient-centered focus. Committed to operational excellence and aligning with organizational values.Core QualificationsLeadership: Guide teams to successEfficiency: Optimize processes and resourcesCompliance: Ensure regulatory adherenceFinancial Skills: Manage budgets and control costs.Patient Focus: Prioritize care and safety.Communication: Collaborate effectivelyProblem-Solving: Develop practical solutions.Change Management: Drive innovation and improvement.EducationMaster of Science Healthcare Administration (MHA), 2017 Franklin UniversityBachelor of Arts HealthCare Management - (Cum Laude), 2015 Franklin UniversityAssociates of Arts Hospitality Management, 2001 Hocking CollegeProfessional ExperienceDirector of Environmental Services 2018 04/2024Mount Carmel East Hospital Columbus, OHResponsible for the overall EVS Operations & manage the EVS management team.Manage the EVS budget.Effectively guided the team through COVID challenges, ensuring patient safety.Successfully passed multiple Joint Commission evaluations and obtained accreditations for specialized Allied and Ambulatory services.Responsible for the Water Flushing Management ProgramLed programs to enhance staff engagement, recognition, retention, improving workplace satisfaction and reducing turnover.Assistant Director in Environmental Services 2006 2018Nationwide Children's Hospital Columbus, OHEnsured compliance with cleaning procedures to support positive patient outcomes.Participated in Joint Commission inspections and reviews.Trained staff on safety competencies, chemical usage, and fire safety to maintain compliance.Motivated and influenced staff to boost morale, increase productivity, and improve retention. |