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Customer Service Associate Resume Sharon...
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Title Customer Service Associate
Target Location US-PA-Sharon
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Sharon, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated to improving skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Authorized to work in the US for any employerWork ExperienceCashierWalmart-Heritage, PAJuly 2024 to Present Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly Demonstrated proficiency in using barcode scanners, weighing scales, price lookup systems (PLUs), etc Customer Service AssociateOllie's Bargain Outlet-Hermitage, PAMay 2023 to May 2024. Mostly be on the cash register Help other employees and customers if needed Return items to their shelves Merchandising service associate - retail service Followed policies and procedures to meet or exceed established performance requirements. Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines. Seasonal Sales AssociateGameStop-Hermitage, PAOctober 2023 to December 2023 Help customers when needed Check inventory and put items into inventory Organize and put items on the sales floor Be on register an keep everything clean Package shipment items and get pick up orders ready to go with the papers Afternoon Team memberDunkin' Donuts-Hermitage, PAJune 2023 to August 2023 Restocked items Making the drinks and sometimes cooking Taking orders and cashing people out Keeping every area clean as possible Getting ice bags from the gas station Taking out the trashMerchandising Service Associate - Plant ServiceLowe's Home Improvement-Hermitage, PAFebruary 2023 to May 2023. Watering plants Helping customers find items Cleaning and throwing away trash Stacking shelves Moving mulch/dirt/sand bags Moving cement blocks Setting up display around the furniture and inside the greenhouse Work very closely with Merchandising/Marketing/Planogram Moving plants around the greenhouse/outside of the greenhouse Complete accurate projects and store resets Stocked merchandise and loaded and unloaded deliveries. Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.Crew MemberMcDonald's-Hermitage, PAJanuary 2023 to February 2023. Made food Restocked items Swept and mopped area Bagged meals for customers Wiped down tables and equipment, swept and refilled stock. Served food quickly for positive guest experiences. Organized and restocked supplies to support operations and team productivity. Interacted pleasantly with guests to deliver quality customer service. Restocked napkins, condiments and utensils at self-service areas during slow periods. EducationHigh school diplomaAgora Cyber school - Sharon, PAJune 2022Skills Computer Skills (6 years) Teamwork and Collaboration (5 years) Flexible Schedule . Willingness to Learn Clear Communication (10+ years) Friendly and Outgoing Positive Attitude (10+ years) Following Instructions Cash register (3 years) Customer service (3 years) Cash handling (4 years) Communication skills (10+ years) Sales (3 years) English Microsoft Office (10+ years) Microsoft Excel (3 years) Microsoft Word (10+ years) Customer Service (4 years) Merchandising (3 years) Basic math (10+ years) 10 key typing (10+ years) Organizational skills Time management Office experience Microsoft Outlook Microsoft Powerpoint Warehouse experience Shipping & receivingAssessmentsWork motivation  ProficientOctober 2023Level of motivation and discipline applied toward work Full results: ProficientCustomer service  ProficientApril 2024Identifying and resolving common customer issuesFull results: ProficientFood service fit: Crew member  CompletedJanuary 2023Measures the traits that are important for successful food service crew members Full results: CompletedFiling & organization  ProficientMay 2024Arranging and managing information or materials using a set of rules Full results: ProficientAdministrative assistant/receptionist  Proficient May 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientData entry: Attention to detail  ProficientApril 2024Maintaining data integrity by detecting errorsFull results: ProficientWork style: Reliability  ProficientOctober 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service  ProficientJanuary 2023Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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