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Click here or scroll down to respond to this candidateCandidate's Name
Ashley, PA Street Address C: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLESummaryDiligent Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from most difficult inmates.Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order.Approachable Corrections Officer focused on maintaining peace, security and safety within correction centers and federal prison systems. Extensively trained in crisis prevention and intervention.SkillsFirst aid and CPR certifiedInmate rightsRestraint techniquesEthical standards of conductOccupational hazards and safety precautionsTrained in defensive tacticsState and federal laws knowledgeVisitation guidelines understandingCourtroom practices familiarityBehavioral disorders familiarityCCTV monitoringObservationEvidence preservationStrategic planning and organizationExperienceCORRECTIONS OFFICER 06/2017 to CurrentPennsylvania Department of Corrections - Coal Township, PAEmployed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.Led grid searches to locate and confiscate potential harmful items and contraband.Conducted routine and emergency head counts.Processed all required forms for new facility admissions and submitted copies to maintain official records.Directed activities of inmate crews working on maintenance, operations, farming and construction projects.Attended regular trainings and maintained appropriate certifications.Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.Received property from incoming inmates, provided receipts and inspected items for contraband.Maintained correct physical head count at all times.Assisted in restraining violent and unruly inmates.Supervised meal distributions and observed inmates during meals.Informed inmates and visitors of rules, safety and security procedures and responsibilities.Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions to prevent unruly behavior and escapes.Recommended changes in procedures to emphasize officer safety.Used chemical agents, hand restraints and verbal commands to restrain unruly inmates.Maintained custody and control of inmates housed in maximum security unit.Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities.Complied with Standard Emergency Health Response Plan, including having written plan in place.Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.Conducted cell and illegal substance checks.Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.Reviewed housing assignments and reassigned inmates when needed.Instructed inmates on work details and transported to work sites.Transported inmates to scheduled court appearances, medical appointments, and authorized activities.Maintained daily logs of shift activity.Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.Supervised inmates during meals, visits, recreation, telephone calls and shower time.Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.Maintained appropriate control, security and well-being of youth at all times.Conducted internal security checks and distributed meals.Signed in all visitors and completed appropriate visitation log forms.Maintained clear and open communications with all facility areas to support efficient and safe operations.Implemented defensive tactics and physical restraints to maintain safety and security of facility.Enforced resident behavior management protocols and wrote incident reports for infractions.Maintained custody and control of inmates housed in maximum security unit.Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities.LOSS PREVENTION OFFICER 11/2003 to 01/2017JC Penney Co Inc. - Wilkes Barre, PennsylvaniaSupported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.Assisted with internal investigations into personnel theft or fraud.Implemented both individual and group training for executive and loss prevention personnel.Provided insights and collaborated with leadership to develop loss prevention policies and initiatives.Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.Monitored and supervised customer's activities in store to detect signs of attempted theft.Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.STOCK ASSOCIATE 09/2012 to 12/2012Wegmans Food Supermarkets Inc. - Wilkes Barre, PennsylvaniaAssisted customers based on currently available product, promotional and policy information.Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.Prepared products for sales floor by adding tags and readying pallets or restocking.Replenished inventory with focus on addressing customer needs.Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.Communicated effectively with members of public in often crowded and noisy environments.Bent, lifted, opened, and moved products weighing up to 70 pounds.Stocked pallets throughout shift to keep warehouse clean, maintained and organized.SWITCHBOARD OPERATOR/CUSTOMER SERVICE/STOCK 11/1999 to 11/2003JC Penney Co Inc. - Wilkes Barre, PAAnswered calls with friendly and polite approach to engage callers and deliver exceptional customer service.Alerted staff of emergency information and general announcements using PA system.Provided training and coaching to new PBX operators.Accurately transcribed message details and promptly relayed to appropriate recipients.Completed connections between callers, departments and professionals.Developed and updated business phone directory to reflect current employees and other changes.Paged employees over the PA system to ensure prompt connection with callers.4 years of picking, packaging and replenishing.Education and TrainingG.A.R Memorial High School - Wilkes Barre, Pennsylvania High School Diploma06/2001 |
