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Title Call Center Service Representative
Target Location US-NJ-Newark
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
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EXECUTIVE SUMMARY: Top-notch communicator with an excellent work ethic and commitment to excellence determined to offer premium administration to executives and clients alike as a result of a variety of acquired skills and experiences (5+ years) both inside and outside of an office setting.WORK EXPERIENCEJS Trading Tech Inc. (New York, NY) Feb. 2024- July 2024Business Development Representative/Customer Success ConciergeHelped launch TradeAlgos TradeGPT AI advertising/pre-IPO fundraiser campaigns through awareness phone calls to warm leads, consistently hitting daily calls target goals that led to transfers and pre-IPO fundings of over $50,000 for the company.Effectively partnered with senior team members for annual AI software subscription/mentorship revenues totaling over $32,260.Riverpoint Financial Group, Inc. (New York, NY) Aug. 2022- Jan. 2024Executive Funding SpecialistGenerated over $220,000 in commission for the company by facilitating working capital funding transactions between a plethora of funders and qualified merchants from leads at SALESFORCE.Earned numerous five-star ratings/reviews at trustpilot.com as result of impeccable service and negotiation.Served as a loan consultant for merchants/potential merchants and in risk management on behalf of funders to help determine merchants eligibility.Initiated and fostered renewals and add-on sales as a result of steady follow-up.Tower Legal Solutions, Inc., New York, NY Feb. 2020-June 2022Call Center Specialist/Administration/Contract ReviewerExceptionally fielded often high call-volume inquiries with precision and clarity during the advertising blitzes that could accompany a project.Provided excellent administrative support to project executives, in addition to a keen attention to detail through claim data input on numerous claims projects for Prime Clerk.Constructively analyzed contracts and documentation, offering dynamic proofreading skills.Freelance Brand Ambassador and Performing Artist Jan. 2016-July 2022New York, NYBoldly and effectively represented such brands as (short list) Charmin, Coke, Lyft, Bank of America, Bose, AT & T, Sabra Hummus, Disney in a variety of roles (Team Lead, BA) and responsibilities, ranging from sales (over $18,000 for Objecto Humidifiers at a Costco Road Show), lead generation, food sampling, flyering, and emceeing.Dynamically portrayed a wide variety of characters in numerous NY/NJ film and TV productions. Please enter Candidate's Name  at www.imdb.com for a comprehensive list.EDUCATION:Associates Degree in Business Administration (Univ. of Findlay- OH.) (Deans List All Semesters); B.A. in Communications (Seton Hall University- N.J.) (Magna Cum Laude/Deans List All Semesters); Roselle Park High School, Roselle Park, N.J. (#3 Class Rank/Honors)SKILLS:National/international travel booking experience. Proficient in Internet/Excel/Microsoft Office/Outlook/Google Calendar, SALESFORCE, SharePoint, DocuSign, WebEx, Kixie, and Zoho. Security Awareness Fundamentals Certification. Global Privacy and Data Protection Certification (Updated for 2022). HIPAA Privacy Protection. Superior conflict, time management, light equipment, and computer skills.

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