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EMAIL AVAILABLEPHONE NUMBER AVAILABLESKILLSTeamwork Multi-taskingCustomer Service Critical ThinkingOrganized and reliable EHS andsafety protocolEDUCATIONBS DENTISTRYUniversidad Central de VenezuelaLIFE INSURANCE CERTIFIEDCERTIFICATION IN FOODHANDLINGSUMMARYSeasoned professional with over 5 years of experience in the food delivery industry and over 20 years of experience in the health industry. Bilingual, responsible, and reliable with a can-do attitudeEXPERIENCEDELIVERY DRIVER - FARMSTEEDAUGUST 2021 AUGUST 2022- Performed deliveries according to KPI- Recognized for having no accidents or customer incidents- Efficiently planned daily route to provide cost and time savings- Achieved high customer service feedback due to great communications skill and willingness to go the extra mile DRIVER - INSTACARTJANUARY 2019 - PRESENT- Managed an average of 20 deliveries daily to residential or business customers- Delivered excellent service to clients and maintained top rank in customer satisfactionOPERATIONS MANAGER TIZANA LLCOCTOBER 2016 DECEMBER 2018- Managed facilities operations including drivers and food assistant- Established delivery route to generate cost savings and efficiencies- Created key performance indicators to expedite packaging process- Reviewed order details and talked to businesses to increase sales- Maintained knowledge of inventory to assist and direct customers based on their needs |