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Click here or scroll down to respond to this candidateCandidate's Name
Saint Augustine, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOffice SpecialistBaptist Health Primary Care-Saint Augustine, FLAugust 2024 to September 2024 Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction Scheduled appointments and maintained calendars for multiple staff members, optimizing time management Responded to email inquiries in a professional manner within established timelines Streamlined check-out process by implementing automated billing system resulting in XX% decrease in errorsEFDA pediatric dental assistantRiver City Pediatric Dentistry-Jacksonville, FLJanuary 2022 to May 20241. assisting chairside during treatment procedures 2. placing patient on nitrous and staying in the room 3. charting4. taking notes5. taking x-rays6. doing prophyaxis7. sterilize instruments8. stocking supplies9. ordering supplies for back of office10. sanitize rooms after every patient11. order oxygen and nitrous when needed12. educating patients on hygiene13. scanned documents into patient files14. checked patient medical history15. checking for any co paysPediatric Dental Assistantsea side childrens dental-Saint Augustine, FLMarch 2021 to April 2022Scheduling CoordinatorOne call-Jacksonville, FLFebruary 2018 to October 20191. answering incoming calls2. calling patients to get them scheduled3. calling offices to get patients scheduledPediatric Dental AssistantLarroc Dental-Jacksonville, FLMarch 2017 to April 20191. cleaned sanitized dental tools and equipment2. cleaned treatment rooms and restocked supplies3. maintain health and safety practices4. took x-rays and followed strict guide lines and had patient wear a lead apron 5. assisting chair side with dentist in all restorative work 6. ordering supplies for the back of office7. performing prophylaxis on patients8. educating patients on dental hygiene9. placing sealants10. going over post operative care with patients and parents 11. charting12. note takingPediatric Dental AssistantSt. John's Pediatric dental-Saint Augustine, FLMarch 2018 to March 2019Pediatric Dental AssistantGreenberg Dental & Orthodontics-Jacksonville, FLFebruary 2014 to December 20151. recorded patient medical health update2. took x-rays and followed strict guide lines and used lead apron 3. performed prophylaxis on patients4. placed sealants on patients5. educated patient on dental hygiene6. placing notes in patient chart7. prepared room for next patient8. sterilized instruments9. sanitized roomsEducationcertification in expanded function dental assistant Fortis college - Orange Park, FLAugust 2017 to August 2017certification in Dental Assistingdental career academy - Ponte Vedra Beach, FLJuly 2016 to July 2016Bachelor's degree in liberal arts / historyFlagler College - Saint Augustine, FLAugust 2009 to December 2011Skills Chairside assisting charting and clinical documentation Diagnostic radiology patient education and counseling Infection control patient intake prodecure prophylaxis detail oriented ordering supplies scanning documents added medical history to records scheduling answering phones Dentrix Front Desk Dental Assisting Medical Scheduling Infection Control Training Anatomy Knowledge Medical terminology Medical office experience EMR systems Administrative experience Phone etiquette Medical receptionist Computer skills Customer service Organizational skills Time management Office experience HIPAA Typing Clerical experience Multi-line phone systems Patient care Medical billing Medical records Eaglesoft Medical Coding Medical office management Leadership Microsoft Office Microsoft Excel Microsoft Word Dental assisting Chairside assisting Medical office experience English Calendar managementCertifications and LicensesEFDA CertificationAED CertificationCPR CertificationNitrous Oxide CertificationRadiation Health & Safety CertificationRegistered Dental AssistantBLS CertificationCertified Dental AssistantRegistered Dental AssistantCoronal Polish CertificateEFDA CertificationNitrous Oxide CertificationSealant CertificationACLS CertificationFirst Aid Certification |
