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Click here or scroll down to respond to this candidateCandidate's Name
Customer service specialist, management, manufacturing, production, and accounting,production, assembly, manufacturingMiddlesboro, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking for a long term, full time or part time position with a company. I am willing to work weekends and travel. Great customer service skills, very experienced with guest services, management, accounting, and multi tasking. Loves to work in fast paced environment. I am hard working, dependable, reliable, intelligent, driven, determined, friendly, polite, and honest. Great personality, and very kind. Family oriented, and professional. Looking to grow in company, and show that the companies success is very important to me. I'm self motivated, and I catch on really quick with new assignments and task. Computer savvy, my favorite job was as an office assistant, but I'm willing to roll up my sleeves and get my hands a little dirty if I have to, I follow direction very well, but I am a very strong leader, but can be a great team player. I treat co-workers with respect and I show self- worth, and dignity. I always strive to be the best me I can be! I hope you consider me as a candidate for the job, if you got a job I don't have experience in, I would love to come and learn how to. I try to absorb as much knowledge as possible, because I just simply love to learn new things. I do have experience with soldering, presses, and I have alot of experience with running and making labels. I'm very familiar with machines in factories, assembly, production, and manufacturing. I hope you give me a call and set us up a time & day to meet, so I can tell you in person about the rest of my experience that might profit the company. Thank you for taking the time to review this. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceDrug GM ClerkKroger - Middlesboro, KYMarch 2022 to PresentStarted out working in the fuel center, promoted onto customer service to self check, then promoted to Drug GM, because of my dependability and hard work. Right now as Drug GM Clerk, my responsibilities include ordering products for the store, managing inventory, organizing new deliveries, stocking, setting up displays for sales, and helping customers finding products that they need. Resetting promotional isles due to seasonal compliances, building displays and marking down merchandise due to overstock or expiring issues. Answering questions about products that Kroger sales and answering questions about sales, promos and new products. Handling customer complaints and ensuring customers are happy with any issues. Provided guidance to staff members on new procedures and policies Responsible for achieving sales and profit goals Successfully reduced General merchandise annual expenses Monitored financial activities such as Sales and promotions Fielded telephone calls and complaints from clients Managed General merchandise and non GM food items Department Ensured adequate staffing and recruitment to meet the needs of the business Production WorkerSmithfield Foods - Middlesboro, KYNovember 2021 to PresentProduction associate, shipping, packing, and machine operator, quality assurance Quality InspectorBENCHMARK NATIONAL - Tazewell, TNNovember 2021 to PresentProvide excellent quality inspections of manufactured parts. I inspect the parts that come off the assembly and production lines to ensure there are no defects or rejects. Stocker/Customer ServiceIngels - Tazewell, TNMay 2017 to PresentEnsuring orders placed by customers are packaged, correctly shipped at time requested. Inspection of out going product, general customer care, Assemble orders placed by customers and shipping management, managing shipping cost and ensuring packages arrive at location requested stocking Customer Support SpecialistMediterranean Shipping Company - RemoteMay 2018 to May 2021Answered calls, emails, virtual, inquiries about shipping products or packages. Insured customers needs were met and any issues resolvedShift ManagerPilots flying j - Middlesboro, KYAugust 2016 to August 2017Cashier, customer service specialist, I did transferals, faxes, balancing and auditing registers, and safes,money grams, western union and weigh tickets . Also familiar with processing corporate cards as well as other means of payment. I have experience with closing paper work, bank deposits and safe balancing. Started as cashier quickly advanced to shift manager. Stock and inventory, as well as up sales, promotions, and sales.AssistantSitting pretty - Evarts, KYMay 2005 to March 2016Assistant, appointments, schedules, payroll, event organizer specialist, used computer programs such as Excel, Words, Spreadsheet, other programs as well. Personal assistant, booked flights, organized travel arrangements. Ordering stock and product placement, personal placement, accounting. Inventory and customer care specialist.Manufacturing AssociateBuckeye Tractor - Columbus, OHJanuary 2006 to March 2010Production of manufactured tractor parts, then moved to parts inspection Cook and CashierPizza Hut - Harlan, KYFebruary 2002 to May 2006I made assistance manager and was in charge of time sheets, product invoices, shift management and stock. Ran shifts and directed other employees with responsibilities and duties. Time management and sales specialist. Conducted interviews for new hires, cooked, cleaned, waitressing, took phone orders, food preparation, and ordered stock. I directed breaks and lunches, days off, and regular weekly schedules.Quality Control InspectorPlexus Manufacturing - Richmond, KYJanuary 2000 to January 2002Inspection of parts, tools, start up and maintain machine efficiency, lock out tag out, safety ensuring, checking parts for flaws and tears, reporting bad parts, and recording inventory. CPR and life saving skills and techniquesEducationsome college, mostly technical classes, IT Specialist certified in Business management/ IT support specialistSoutheast Community College - Harlan, KYApril 2013 to September 2015Medical assistanceSoutheast Community CollegeGeneralEvarts highSkills Microsoft office productivity (10+ years) Microsoft office, word, Excel, Spreed Sheet, faxes, payroll, payments, account management, customer service specialist, general management, sheduler, customer service specialist, and all other office experience (10+ years) Microsoft office, words, Excel, customer service specialist, customer care, management skills, business ready, professional morals (10+ years) Assembly Line General Labor Forklift Quality Control Powerpoint Problem Solving Customer Service Customer Care Call Center Accounts Payable Administrative Assistant Billing Microsoft Excel Outlook Word Receptionist Payroll Data Entry Filing MS Office Marketing Microsoft Office Quickbooks Sales accounting Excel Scheduling Project Management Administrative Experience Front Desk Microsoft Outlook Microsoft Word Project Scheduling Schedule Management Quality Inspection Inside Sales Guest Services Personal Assistant Experience Digital Marketing Accounts Receivable Quality Assurance Event Planning Auditing Office Management Merchandising Bookkeeping Human Resources Salesforce Management SAP Financial Report Writing Customer support Technical support Help desk Agile Content creation Software troubleshooting Computer Networking Email Marketing Active Directory Social Media Management Budgeting User Interface (UI) CRM Software Forecasting Intake HTML5 WordPress Google Docs Google Suite Typing Analysis skills Conflict management Construction OSHA Management Case management Supervising experience Dispatching Search Engine Optimization (SEO) JavaScript Microsoft SharePoint Linux Analytics Business Management Windows English Training & development Java Operating Systems Medical scheduling Bucket truck Telecommunication Hand tools Power tools Restaurant experience Maintenance LAN Remote access software Administrative SupportCertifications and LicensesFood HandlerFood Handler CertificationLock out Tag out certifiedNovember 2021 to PresentSafety lock out tag out procedureAssessmentsWorkplace safety ProficientJanuary 2021Using safe practices at workFull results: ProficientCustomer Service Skills ProficientSeptember 2018Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: ProficientCustomer service ProficientJanuary 2021Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI am hard working, dependable, honest, reliable and learn quickly. I am looking for a job to retire from. I would like for a job that allows me to execute my skills and use my professional experience in management. I am a team player but most of all a strong leader. I am a self starter, and motivated. I am committed to my company to provide the best service that I can and take great pride in my work. |
