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Dental Assistant Customer Service Resume...
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Title Dental Assistant Customer Service
Target Location US-GA-Jonesboro
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY 10+years of experience as a dedicated Dental Assistant providing excellent patient care. Skilled at assisting dentists in all areas of patient treatment. Im very passionate in my field, and 100% customer satisfaction is what I strive for. 15+ years of experience in Administrative/Clerical work. Excellent customer service, multi-tasking, analytical and problem-solving skills.SKILLS Dental Radiographs Prophylaxis CPR Certified Instrument Sterilization/ Setup Patient education Fluoride & Sealant application Detail oriented Excellent communication skills Appointment scheduling proficiency File/Record maintenance Insurance and collectionEDUCATIONConcorde Career Institute Lauderdale Lake, FLAssociate of Dental Assistant / Expanded Function Certificate 02/2007Seagull School Ft. Lauderdale, FLHigh School Diploma 06/1999EXPERIENCEBuckhead Dental Center Atlanta, GATreatment Coordinator/ DA 6/21/23-PresentCommunicate and explain recommended treatment plans effectively and educate patients thoroughly. Verify dental insurance, perform other secretarial duties such as: answering the phones; scheduling patients appointments. Additionally, fill in for DA when necessary.Zollege Dental School Buckhead, GALead Dental Instructor 08/08/21- PresentTeach students necessary skills and training on how to become a great dental assistant.Monitor and grade in person labs.Name, demonstrate, and explain all dental instruments, equipment, and their uses.Assist with student job placementWhitefoord Inc Atlanta, GALead Dental Assistant/ Front Desk Dental Coordinator 01/22/16 - 2/28/23Assisted Dentist in all chairside procedures.Clean, sterilize rooms, and set up for various dental procedures.Answered all calls, scheduled appts, and returned calls in a timely manner.Verify dental EOBs, Submit insurance prior authorizations and claimsMaintained and organized documents and records.Roberts Family Dental Decatur, GAHygiene Assistant 05/2015 - 12/2019Assisted Hygienist in charting, taking necessary dental x-rays, set up and sanitized rooms. Monitor Hygienist schedule, schedule patients, and fill cancellations.Jorge Ricardez, D.D.S. Ft. Lauderdale, FLDental Assistant 05/2008 - 12/2009Assisted Dentist in all chair-side dental procedures.First United Methodist Preschool Ft. Lauderdale, FLTeacher Assistant 06/2007 - 05/2008Cared for and monitored young children, directing classroom projects and preparing weekly lesson plans.Smiley Kidz Dental Ft. Lauderdale, FLDental Assistant 03/2006 - 06/2007Assisted Dentist in a pediatric setting by helping to keep our young and adolescent patients calm and help to ease any fear during treatment. Performed various procedures such as taking x-rays, applying sealants, and coronal polishing. I gave education on proper oral hygiene skills such as brushing and flossing.Technion Communications Corp Tamarac, FLReceptionist / Data Processor 05/2000 - 12/2006 Responsible for entering computer data. Performed various secretarial duties sales and customer service departments. Answered and screened telephone calls for Management and Sales Representatives. Scheduled appointments in a timely and efficient manner.References available upon request

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