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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLE 2152 Oak Tree Drive, Laplace, La 70068PROFESSIONAL SUMMARYI am a reliable and hard-working, very punctual employee that can work in any fast- pace work environment. A few of my greatest assets are dedication, communication skills and fast learner. I believe being a team worker as well as a team supporter is an absolute must, which I am. I am ready and willing to help your business grow and succeed.SKILLSCustomer Service Schedule Management Written CommunicationTime Management Customer Relations Computer Data EntryEXPERIENCEOchsner Health SystemOctober 16,2023- July,03,2024Patient Access Representative/ Patient Access Call CenterTrained through the Epic System, handling numerous inbound calls/ as well as outbound calls. Assist patients with scheduling, rescheduling patients appointments, access patients medical chart, verify medical Insurance, Send messages to providers.Riverlands Insurance ServicesJune 20,2022- October 13,2023Customer Service Representative /Personal Lines- New Business Processor/ ReceptionistAnswer multiple phone lines for several departments, handle all new business information, filing, verify customers Insurance through their mortgage companies, process insurance payments from customers over the phone & walk-in customers as well, data entry and other duties as needed.Robert Half Temporary AgencyTreasures of Life Funeral Services (Administrative Assistant)March 21, 2022-May 25, 2022 (Express employment Temp Services)Assisting in planning the events of Funerals, escorting guests to view facility, contact person for customers to finalize arrangements, assisting with casket selection. Planning for cremations, verifying valid insurance, data entry, assisting funeral director when needed, etc.Personal Assistant to the Warden / Deputy / Customer Service St. John Sherriff Office, Laplace, La. July 2011 to October 5, 2021Overseen offenders complete duties in and around the office.Maintained order among inmates with structured control and effective dispute resolution skills.Payroll for road deputies, review files and data entryOrder and Inventory office suppliesHelp coordinate Special Projects and office functions.Customer service, up to and including answering telephones.Meet with families of outgoing inmates.Associate Customer Service Representative Big Lot, Incorporated March 2009 to June 2011Processed refunds, exchanges and company credits for customers facing issues.Protected customer and company information with strict use of established security/proceduresInvestigated and resolved customer concerns related to order inquiries and delivery tracking.Educated customers on promotions and sales.Assisted customers by listening closely, finding solutions to problems, and making recommendations product knowledge.EDUCATIONLouisiana Technical College, Sorrento, Louisiana, 2009 - Degree N/A Studied Business Management classes English, Accounting, Economics & etc.East St John High School, Reserve, Louisiana High School Diploma, Graduate 2009 General Studies: |
