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Click here or scroll down to respond to this candidateCandidate's Name
Roseburg, OREMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceEVS HousekeepingMercy Medical Center-Roseburg, ORJune 2024 to PresentCustomer Service RepresentativeABCT Services-Roseburg, ORJuly 2021 to April 2024CUSTOMER Service Answered phone and assisted clients with changes Explained products and benefits Worked claims to completionCustomer Service AssociateLowe's Home Improvement-Roseburg, ORMay 2021 to August 2021Assisting customers with returns and sales. Assisted customers with a warm and professional attitude Answered general questions Resolved customer information and complaintsCaregiverOak Park Assisted Living-Roseburg, ORDecember 2020 to May 2021Provided care for residents; Bathing, dressing and changing. Did cleaning chores nightly. Respond to emergencies. CaregiverOak Park Assisted Living-Roseburg, ORAugust 2020 to September 2020Helped residents with ADLs. Helped the to get to the dining room for meals. Did daily cleaning task. Customer Service RepresentativeFirst Call Resolution LLC-Roseburg, ORAugust 2008 to January 2020 Assisted customers with a warm and professional attitude Assisted customers with questions Interacted with customers through live chat Handled emails, inbound calls, and outbound calls Managed customer accounts Assisted with technical support dutiesSRS AgentDELL INC.-Roseburg, ORAugust 2007 to August 2008Work in the Save the Sale department. Helped find ways for customers to save the Sale and keep their computers. Also did Sales of computers.Caregiver/Med Tech/Activity's DerictorOak Park Assisted Living-Roseburg, ORApril 2003 to August 20061. Did daily task for residents. Bathing, dressing, and getting them to meals. 2. Gave residents their meds, monitored CBG. Took blood pressure and weight residents. 3. Planned daily activities for residents. Worked with a budget to do activities. Put out monthly calendar of events.CNA - Certified Nursing AssistantRose Haven-Roseburg, ORFebruary 2002 to March 2003Preformed daily care for patients. Recorded daily activities. Reported directly to RN. EducationNone in CNAUmpqua Community College - Roseburg, ORApril 2003 to April 2003High school or equivalent in Business/AccountingYuba College - Clearlake, CASeptember 1988 to September 1989NoneSkills Customer Care Customer Service CSR Call Center Customer Support Cash Handling Upselling Microsoft Office Live Chat Help Desk Technical Support Troubleshooting Account Management Network Support Computer Networking Operating Systems Caregiving Administrative experience Typing Management Guest services English Time management Sales Desktop Support Information Security Patient monitoring HIPAA Windows VPN Remote Access Software Clerical experience Typing Customer service Windows Leadership Cash handling Accounting Help desk Upselling Software troubleshooting Live chat Network support Supervising experience Operating systems Account reconciliation Account management Computer networking Desktop support Technical support Financial services Information security Cash register Front desk Computer skills Warehouse experience Materials handlingCertifications and LicensesFirst Aid CertificationCPR Certification |
