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Click here or scroll down to respond to this candidateCandidate's Name
HUMAN RESOURCES AND CHANGE MANAGEMENT PROFESSIONALCONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEGrand Rapids, Michigan Street Address
PROFILEAnalytical, energetic and detail-oriented HumanResources and change management professionalof 15 years with expertise in all things HR,business, manufacturing and human services!EDUCATIONSHRM Certification-2019-PresentDavenport University, 2019Bachelor of Science-2003Grand Valley State UniversityPreprofessional PsychologyKEY SKILLSRecruitmentInterviewingOnboardingPayrollLeadership and Employee TrainingSuccession PlanningProfessional DevelopmentPerformance ManagementEmployee RelationsOSHA ReportingWorkers CompBenefits AdministrationFMLAAuditingINTERESTSLiteratureNetflix and ChillBackpackingKayakingBeachingRELATED EXPERIENCEORGANIZATIONAL CHANGE MANAGEMENT LEAD-OCTOBER 2022- PresentSteelcase, INC-Grand Rapids, Michigan-Brought into special change management project in collaboration with IBM-Lead change management initiatives in re: changing computer and process systems for better business management-Helped the organization adopt best business practices for sales procurement-Worked with all levels of the organization to implement and bring about changeZONE LEADER MAY 2018-OCTOBER 2022Steelcase, INC-Caledonia, Michigan-Responsible for all aspects of lean manufacturing including Safety, Delivery, Quality and Cost-Staff scheduling and payroll-Schedule completion and customer service-Aided in change management initiatives and production goals-Employee relations and performance managementOWNER, CEO 2014-2018Clark Consulting Services, Michigan-Opened consulting business for Human Services consulting, staff training, etc.-Certified Crisis Prevention Institute instructor, certified through the Crisis Prevention Institute-2013-Leadership training and change management services-Billing, invoicing and scheduling of servicesHUMAN RESOURCES AND HIRING DIRECTOR 2014-2016Real Life Living Services, Ann Arbor, Michigan-Recruitment, interviewing and hiring for 26 counties across Michigan-Management of 250 employee training records in accordance with Community Mental Health Authority requirements-Responsible for preparing for UIA claims and representing the organization in hearings-Facilitation of employee relations, satisfaction with the organization and compliance of regulatory organizations-Workmans compensation, OSHA reporting and CARF accreditation across contracted countiesVOCATIONAL MANAGER-2013-2014CHS Group, Ann Arbor, Michigan-Responsible for over 20% program growth in the first 6 months from funding source referrals-Oversight of Vocational Day Program serving individuals with developmental disabilities-Responsible for recruitment, hiring and retention of staff-Supervision and performance management of Community Skills Specialist staff and Site Leaders-Certified Non-Violent Crisis Intervention Trainer, Crisis Prevention Institute- 2013-Systems implementation around documentation, intake process and service delivery-Introduced Skill Building around social, life and job skills for community placement into jobsHUMAN RESOURCES AND RESIDENTIAL COORDINATOR 2010-2011 MOKA, INC, Muskegon, Michigan-Recruited into temporarily created position to facilitate change management initiatives and strategic planning outcomes-Facility startup with general operation and oversight of multiple licensed residential facilities-Supervision and performance management of home managers and residential support staff-Fiscal budgeting of facilities, purchasing and general funding-Facilitation of clinical and management teams to support alignment of agency/CMH initiativesKey Contributions:Standardized the job fair process for the agency by creating and facilitating an ad hoc committee and holding a successful job fairAided in the standardization of hiring and interviewing processes across the agency by aiding in the creation of interviewing questions and introducing an online system of application for potential hiresProposed and started an employment initiative for sexual offenders with developmental disabilities while managing fidelity around the modelIntegrated Gentle Teaching proponents into two programs in Muskegon county associated with the closing of the Mount Pleasant Center that gained local and national attentionIntroduced medication administration systems, quality controls around purchasing and block scheduling to support better consumer care and stronger direct support staff teams |
