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PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional HighlightsStrong interpersonal, communicative, and organizational skills. Capacity to achieve immediate and long Term adjectives and meet operational deadlines. Proficient in working as team member, independently, and as a problem solver. Productive in a fast pace high pressure atmosphere. Proficient in Microsoft Office..CertificationNew York State Food Handlers (2013). AMAP (2016) CPR (2016) SKIP (2016) Certified to teach in a registered business school (2005-2007) Certified to teach grades K-12 (1992-2001)EducationMercy College: Bachelor of Science Dobbs Ferry, NY 2000 Work ExperienceServices or the Underserved. New York, NY. 9/16-June 2017 Direct support professionalCared for individuals with mental disabilities, physical and behavioral, maintained the group home,cooking, cleaning, laundry, administered medication, accompanied and made doctors appointments, driver, planned daily activities Documented daily activities New York City Parks & Recreation New York, NY 5/2008-11/2008 Administrative AssistantAnswered multi-line phone system/ filing faxing, sorting and distribution of mail Assisted with special projects when neededWelcomed visitors and co-workers in a warm and friendly manor MTA ConnectionsNew York, NY 01/2005-06/2005Outreach SpecialistEntered NYC subway to count and offer social services to the homeless Escorted clients to shelters and DETOX centersMaintain records of contacts and placementsDocumented findings of individual contactMade contactReported findings to the Department of the Homeless Family Support Services Bronx, NY 08/2004-02/2005Case ManagerManaged a caseload of 25 minors in the foster care system Made recommended referrals and appointmentsEssex County Department of Social Services East Orange, NJ 9?2000-1?2004 Employment SpecialistManaged a caseload of 25_ 100 individualsCreated a tracking system to managed individualsAssisted individuals in keeping sate benefitsAssisted individuals in obtaining employment, education, childcare and housing Monitored and documented individual progressREFERENCES UPON REQUEST