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Street Address Reisinger AveDayton, OH, Street Address , US1 PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsProfessional telephone demeanor Report Preparation Customer Service Money HandlingGrammar Credit Card ProcessingOrder Fulfillment Multi-Line Phone TalentSales Experience CollectionsComplaint Resolution De-escalationSecurityEducationHigh SchoolGraduatePaul Laurence DunbarDayton, OHJune 1983WORK HISTORYStevenson Service Experts3/5/2024-6/24/2024Schedule appointments for service and repair on HVAC and A/C units. Also Plumbing. Create accounts, take payments, update them also. Caregiver Senior Helpers10/3/2023- 3/4/2024Took care of dementia and paralyzed patients. Cooked there meals. Helped them get dressedMonitor Technician at Sonitrol Security Systems11/2023 - 1/2024Monitor residents and businesses. Check for alarms, intrusions, fires. Shipping and Receiving Clerk at Crocs, Inc.09/2023 - 11/2023 (3 months)Deliver or route materials to departments using trucks, conveyor, or sorting bins.Cashier (Sales and Related) at Penn National Gaming, Inc. 08/2023 - 09/2023 (2 months)Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Cash winning tickets. Pay out lottery and Casino winnings Booking Agent at Envoy LLC06/2023 - 08/2023 (3 months)Ticket agent. Print there boarding pass. Take there luggage. Board plane. Help customers to and from gate, with wheelchair.Billing Specialist at Charter Communications, Inc. 06/2021 - 07/2023 (2 years)Modify accounts. Take payments. Add and remove services. Restore servicesSecurity Guard at Securitas Inc12/2022 - 01/2023 (2 months)Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Get bills and lading together for buyers. Check trucks Customer Service Specialist at Hertz Rental Car04/2012 - 05/2020 (8 years)Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Book reservations, cancel, modify. Work with members and there accounts Scheduler at Catastrophe Management Consultants Inc 11/2010 - 06/2012 (2 years)Schedule appointment for insurance agent to go to insured home to assess the damage from weather damage. So it can be repaired Collections Specialist at Trinsic Communications, Inc. 09/2001 - 09/2010 (9 years)Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.Receive payments and post amounts paid to customer accounts. Answer customer questions regarding problems with their accounts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.ReferencesAlbon McGinnisThe Amac Group LLC493 Shrock RdEMAIL AVAILABLEPHONE NUMBER AVAILABLEKenny HayesUniform SalesEMAIL AVAILABLEPHONE NUMBER AVAILABLEKimberly SealsUnited States GovernmentEMAIL AVAILABLEPHONE NUMBER AVAILABLETraitsCommunicator- I am able to effectively and respectfully communicate with customers, superiors, colleaguesDependable- I can be counted on to complete whatever task, objective, or job needed. Hardworking- I put my best effort into what I do. |