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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEI am an experienced sales representative with a proven track record of success in increasing sales. I have a strong background in customer service, sales and collections. I am highly skilled in building relationships with clients and developing tailored solutions . I have a proven ability to generate leads, close deals, and drive sales, resulting in increased revenue for my employers. Seeking a role where I can continue to Foster andsharpen these traits as I continue to grow with an accomplished organization. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSolar Sales SpecialistResource Marketing Corp-Ballston Lake, NYJanuary 2020 to PresentQuickly help customers with good solutions Document details of calls and customer interactions in the appropriate systems Exceptional verbal and written communication skills; able to resolve customer issues via phone and/ or email Excellent communication skills Excellent data entry skills Self-motivated Coordinated scheduling of closing with the loan broker and loan officer Appointment Setter/SalesEZ EXIT NOW-Jacksonville, FLJanuary 2018 to January 2020 Booked an average of 20 appointments per week, totaling 100 appointments over the course of a month. Consistently hit daily and weekly quotas for number of calls made and appointments set. Maintained high customer satisfaction rating by expertly handling objections and providing top-notch customer service. Upsold current customers on additional services when appropriate. Debt Collection SpecialistPreston Thompson & Associates-Jacksonville, FLJanuary 2016 to January 2018 Informed customers of overdue accounts amount owed and effectively collected payment. Reviewed terms of the loan and ensured all customer information is correct. Reviewed customer reasons for delinquency and determine if a temporary solution would cure continuous delinquency. Properly documented the discussion that occurred during the call and actions made on the account. Negotiating payments while continuing to build a positive relationship with customers Performed telephone contact with customers according to guidelines and standards to ensure payment Managed collection efforts with a high level of persuasiveness and professionalism Maintained positive customer relationship and minimize bad debt exposure Closer/Funder/Production SpecialistCountrywide Home Loans-Jacksonville, FLJune 2003 to November 2012 Processed Conventional, FHA and VA Mortgage files. Managed a pipeline of 80 files. Reviewed Appraisals and Titles. Titles and financial documentation and analyzed credit documents Coordinated scheduling of closing with the loan broker and loan officer Skills Project management NetSuite Dealership experience EDI ERP systems Transportation management systems Yardi Accounts payable Event planning Nonprofit management Customer service Microsoft Excel Microsoft Office Typing Clerical experience Live chat Upselling Sales Account management Telemarketing Outbound sales Technical support Negotiation Supervising experience Data collection Inside sales Customer relationship management Google Docs Banking Credit analysis Salesforce Software troubleshooting CRM software Direct sales Fair Housing regulations Recruiting B2B sales Data management Outside sales Marketing Business development Microsoft Word Analysis skills Microsoft Access Data entry Communication skills Time management Office experience Management HIPAA Cold calling Call center Relationship management Operating systems Organizational skills Phone etiquette Regulatory reporting iOS Mac OS Math Computer skillsLanguages English - FluentAwardsTop ProducerJune 2020Top Producer Award for most closed appointments/Sales AssessmentsCustomer focus & orientation ProficientJanuary 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
