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PHONE NUMBER AVAILABLE - Cell MessageEMAIL AVAILABLEAPPLY MY KNOWLEDGE, SKILLS AND CREATIVE ABILITIES IN AN ENVIRONMENT WITH LONG-TERM GROWTH AND ADVANCEMENT.EXPERIENCE:03/2018  10/2018Caliper/Cor-Tech LLCData Entry OperatorEntered data for the State Department of Taxation; late filers; fixing characters and address in the fields. Also worked for Vital Statistics entering data for Marriages and Divorces for the State of Virginia. Also worked as a Toll Collector processing credit card and cash transactions for the Highway.02/2016  03/2016Manpower, LLCCustomer Service AgentAssists customers over the telephone with adding funds to inmates/loved ones phone cards and other accounts for personal use in the correctional centers they are located. Utilized multiple screens on computer to add these funds.09/2014  10/2014Manpower, LLCDocument Preparation/ImagingAssists co-workers in preparing documents to be scanned to disk for businesses/records to be archived.11/2010  01/2011Kelly Services, Anchorage, AK 99503Receptionist-TemporaryAccept applications for the Energy Rebate Program-Alaska and answer questions, mail, date stamp, etc.10/2009  12/2009Alaska Executive Search, Inc.- Anchorage, AK 99501Office Clerk - Temporary Agency - ON CALLSorting and Filing Invoices, Packing and Cleaning for Office Moving12/2008  03/2009Corix Utilities, Inc., Fort Richardson, AK 99506Office Assistant - TemporaryScheduling of Buildings on Army Base for Water Shut-Off to install New Water Meters on Base  A Government Contract; Date Entry of Water Meter Inventory into Excel Spreadsheets, E-mail of Progress Reports for Staff and Managers, answer telephones, set up files, audit files, etc.03/2007 - 02/2008Caliper, Inc., Richmond, VA 23228Program Support Specialist - Data Entry OperatorLong-Term Care Unit - Support Benefits Specialist by creating Excel spreadsheets and data entry to track Medicaid Reviews mailed and received (over 1200 overdue Medicaid/AG reviews), track and respond to e-mails, answer telephones, log faxes, sort and deliver mail, filing, closing files, research information using VAMMISsystem as needed for Unit, Input of Housing fees for VHDA Housing Authority.09/2006 - 01/2007Pearson Government Solutions, Chester, VA 23836Call Center RepresentativeInbound calls from Veterans with questions regarding their GI-Bill Educational Benefits.06/2006 - 09/2006Circuit City Corporate Office, Richmond, VA 23228Inbound Sales Representative - NightWork with "state of the art" computerized predictive dialer system to sell and renew extended service protection plans for Home and Car and Computer.12/2005 - 06/2006Richmond Times Dispatch, Mechanicsville, VA 23116Sales Telemarketing RepresentativeWorked with computerized predictive dialer system to sell and renew newspaper subscriptions, promote positive public relations with a subscriber base. Also used MS Windows Word, log sales.09/2004 - 01/2005Victory Christian Academy, Richmond, VAChild Care SupervisorSupervised students in the after-school program at Christian Academy, aided in homework, inside and outside activities, singing, dancing, arts, crafts, snack distribution and clean-up.01/1996  12/1997Southern States CooperativeGeneral ClerkTyped Statistical reports, Switchboard Back-up for Lunch and Breaks, Mass Mailings, Mail; sort faxes, copies, Meetings set-up.07/1995 - 12/1995Select Staffing Services, Richmond, VAMedical Office ReceptionistTranscribing Patient's Medical Information, input of patient's name, address and insurance codes for payment of services rendered, scheduling appointments, answering telephones, copying, mail, etc.05/1986 - 10/1994Dominion Virginia Power, Richmond, VAOffice AssistantTyped Statistical and Technical Reports for the Department of Environmental Quality, Purchasing Assistant, checked and copied expense reports for co-workers, pay invoices, answered telephones, timesheet entry, vehicle mileage reports, Technical Library maintenance, files updated, key operator for the copier, facsimile use, Emergency Coordinator for Bird Collisions on Electrical Lines.EDUCATION:J. Sargeant Reynolds Community College  Richmond,VirginiaGraduated: June 1980 - Associate in Applied Science Degree (Honors)Louisa County High School  Mineral, VirginiaGraduated: June 1977 - Diploma (15th in Class of 200) National Honor Society