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17810 157th Ave SE Tel-PHONE NUMBER AVAILABLERenton, WA Street Address  EMAIL AVAILABLESUMMARY OF QUALIFICATIONWorking customer service and sales for 7 yearsWork independently and in team projectsProblem-solving and conflict resolution.Proficient in Microsoft office.Computer skills: Microsoft word and excelEDUCATIONUniversity of Gonder, EthiopiaBA in Psychology, graduated July 2016RELATED EXPERIENCEAdult Family Home Administrator at Palm House LLCworking from June 2024 - present, 25450 111th Ave SE Kent, WA 98030,Monitor the quality of care provided to the residentsCoordinate with healthcare providers, social workers and other professionalsSales and Customer Service Manager at Metro Real EstateApril 2021  January 2024, Addis Ababa, EthiopiaLed team to improve customer satisfaction.Developed strategies to increase revenue.Build strong client relationships.Sales Supervisor and Transport Supplier at JR Petroleum CompanyApril 2019  March 2021, Addis Ababa, EthiopiaExceeded sales targets.Improved delivery efficiency.Promoted teamwork.Manager and Customer Service Representative at Suba Lounge and RestaurantAugust 2017  February 2019, Addis Ababa, EthiopiaEnsured operational consistency and cleanliness.Resolved customer issues quickly.Improved service through staff trainingManager and Customer Service Receptionist at Kaldis CoffeeSeptember 2016  July 2017, Addis Ababa, EthiopiaManaged front-of-house for customer experience.Boosted sales and foot traffic.Enhanced customer experience with teamwork.Reference:Zee Getu, PHONE NUMBER AVAILABLESelam Mehari PHONE NUMBER AVAILABLE/pre>