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PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryProven ability to thrive in high-pressure environments, exemplified during my time at Stuart Weitzman, where I spearheaded inventory accuracy and stock management. Demonstrated exceptional customer service and problem-solving abilities, enhancing customer satisfaction and operational efficiency. Skilled in merchandise display and active listening, I consistently exceed performance goals. SkillsStock replenishmentWorkplace CleanlinessMerchandise DisplayLoading and unloadingCustomer ServiceActive ListeningRetail store supportStock managementProblem-solving abilitiesWork HistoryStock Room Associate, 11/2023 to CurrentStuart Weitzman Manhattan, NYOperated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work. Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.Stocked merchandise, clearly labeling items, and arranging according to size or color. Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system. Cashier Manager, 02/2023 to 11/2023Careland Pharmacy Brooklyn, NYQuickly and accurately counted drawers at start and end of each shift. Resolved customer complaints quickly to maintain customer satisfaction. Assisted customers in need to promote pleasant shopping experiences and encourage return business.Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.Intern, 01/2022 to 01/2023Public Health Exploration Program Queens, NYSorted and organized files, spreadsheets, and reports. Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.Coordinated volunteer activities for community outreach events, fostering a culture of civic engagement and awareness around key issues affecting the population''s health status. Engaged members of public in available resources through friendly and knowledgeable support. Customer Service Cashier, 09/2020 to 09/2021Family Dollar Brooklyn, NYMaintained a clean and organized workspace, promoting a welcoming environment for customers. Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.Processed customer orders and accurately handled payment transactions. Met customer service goals and exceeded customer expectations. EducationBachelor of Arts: Flim And Media Production, Expected in 06/2027 Marymount Manhattan College - New York, NYHigh School Diploma: 06/2023Academy For Young Writers - Brooklyn, NYLanguagesSpanishNative or Bilingual |