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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
Phone: PHONE NUMBER AVAILABLE
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Email: EMAIL AVAILABLE
Objective
To Bring my Lifes Experiences to A team of Achievers and. Bring Mutual Sucess for Our
Employer!
Employment History
Customer Service Assistant 07/2021 - 03/2024
Midco-Fargo, Fargo, ND
As customer serve agent, Helped customers with internet problems, local phone problems, did billing,
any problems that were called in.
Census Field Manager 02/2020 - 10/2020
U. S. Government, Fargo, ND
Worked in Fargo for the Bismarck office. I managed a Census Team., Held classroom training, then
because of Coveit, I did conference call training. My position required I keep track of the team, up to 20
people. I had an I-pad, where I was able to track their work, get alerts, approved their pay and
expenses, texted and talked on the phone regularly. To inspire production and solve any problems, I
held weekly meetings by conference calls. I enjoyed this position. The Census ended mid-Oct. So my
work ended.
Call Center Representative 11/2017 - 02/2020
Five Star Call Center, Fargo, ND
I started as a seasonal employee. As a result of my production, I continued on and was trained to do
about 50 accounts. Some were taking orders for clothes, food, etc. What I mostly did was handle credit
card accts. I would access their accts and answer balance, and transaction questions. Would send up
fraud questions. One account had real abusive clients. I was able to handle them with no trouble, they
did not bother me. I always tried to do my best to solve their problems. I broke my leg, couldn't work for
a while, and had previously been hired for Census, my 4th decennial with the census, so, I went to work
for Census.
Various positions, cashier, card club, ticket sale 11/2009 - 02/2015
Shooting Star Casino, Mahnomen, MN
worked various jobs. Most involved customer service. Interacting with individual Players, and Large out
of Town groups
Management and Customer Services 11/2009 - 02/2015
Shooting Star Casino, Mahnomen, MN
Brings the opportunity to interact with them,, settle any dispute, or customer Services. Bring attention to
their happiness and congratulations to their Table, & Machine SUCCESS!. A Model of Sucess, for the
employees. for the Native Clients, and empowering the Community with the Payroll that carries "''
SUCCESS, THE OPPORTUNITY FOR SHARING.,
Cashier 12/2009 - 03/2013
Shooting Star Casino, Mahnomen, MN
Worked in the cage. Handled large bank of money. Customer service. Was in charge of jackpot payouts.
In charge of blackjack chips.
Account Sales Executive 01/1995 - 10/2009
Lifetouch Church Directories, Eden Prairie, MN
I worked for Lifetouch on and off for many years. The last years, I traveled a large area in Northern MN. I
worked with churches to set up and manage a pictorial directory program. I presented to pastors,
committees, and entire church audiences. Once I booked a church, I managed the program, working
with volunteers. I held training, made sure photography went well, and helped put together their
directory. I did so well in this sales position that I won a national sales contest, and was one of only 6
people who won and my husband and I were flown to a resort at Coeur d'Alene, Idaho. for a week along
with the other winners, and managers, and the CEO and his wife. It was a great week. There also was a
sum of money included. I am very proud of my sales accomplishment.
Account Sales Executive 01/1995 - 10/2009
Lifetouch Church Directories, Eden Prairie, MN
I worked for Lifetouch on and off for many years. The last years, I traveled a large area in Northern MN. I
worked with churches to set up and manage a pictorial directory program. I presented to pastors,
committees, and entire church audiences. Once I booked a church, I managed the program, working
with volunteers. I held training, made sure photography went well, and helped put together their
directory. I did so well in this sales position that I won a national sales contest, and was one of only 6
people who won and my husband and I were flown to a resort at Coeur d'Alene, Idaho. for a week along
with the other winners, and managers, and the CEO and his wife. It was a great week. There also was a
sum of money included. I am very proud of my sales accomplishment.
Ability Summary
I am computer literate. Very good at researching. good at databases. Have certificates for powerpoint,
etc. Very good at telemarketing.
Education History
General High School Curriculum
High School Diploma
Hillsboro High, Hillsboro, ND
Honors and Activities
I won a national sales contest shortly before I left Lifetouch in 2009. I was one of 6 in the nation to win. It
included some money and a trip for my husband and me to a beautiful resort in cour de'laine Id. It was
nearly a week with the other winners and the president. I have had some other honors over the years,
but this was the highlight.
Detailed References
References Available on Request
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