Candidate Information Title Customer Service Public Relations Target Location US-FL-Doral Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Public Relations Coral Springs, FL Customer Service Notary Public Hialeah, FL Customer Service Agent Pembroke Pines, FL Customer Service Data Entry Hialeah, FL Customer Service Agent Lauderhill, FL Customer Service Special Projects Miami, FL Social Media Customer Service Miami, FL

Johenny C. Valderrama R., MFinMiami, FL Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryResults-driven professional with extensive experience in management, finance, and marketing across diverse industries. Proven track record in supervising teams, optimizing operations, and enhancing customer service. Adept at driving sales, managing financial transactions, and ensuring compliance with regulations. Skilled in training staff, handling inventory, and executing marketing strategies. Strong analytical abilities with a focus on achieving operational efficiency and business growth.ExperienceHGI USA, Miami, FL Marketing Director, Financial Services Jan. 2024  PresentFoster strong relationships with industry professionals and influencers.Develop comprehensive marketing plans aligned with overall business goals and objectives.Oversee the creation of compelling marketing materials, including brochures, presentations, and social media content.Execute well-coordinated campaigns, events, and public relations strategies to promote the brand.Manage public relations efforts to secure positive press coverage for company milestones and achievements.Enhance consumer engagement by creating personalized experiences through targeted segmentation strategies.Smoothie Spot Hialeah Corp. Store Manager Mar. 2021  Jan. 2024Delivered exceptional customer service and resolved issues.Supervised staff to ensure efficient performance.Managed cash, reconciled transactions, and processed supplier payments.Controlled inventory and maintained accurate stock records.Ensured compliance with food safety standards and health regulations.Managed delivery apps (e.g., Uber, DoorDash) for order fulfillment.Oversaw maintenance, repairs, and adherence to health department regulations.Achieved sales targets and executed marketing and promotional activities.Managed catering operations and organized store events.Super Marianita, Baos de Agua Santa, Ecuador Accounting Assistant Oct. 2017  Jan. 2021Managed accounts payable, ensuring timely and accurate payments.Controlled inventory levels and maintained accurate records.Processed payroll, including salary disbursement and benefits administration.Placed orders with suppliers, ensuring timely procurement of goods and services.Handled cash management and reconciled cash transactions.Performed financial analysis and cash flow management to optimize financial health.Supervised and supported staff, fostering a productive work environment.Bicentennial Bank Business Manager Jan. 2007  May 2017Supervised and managed staff to ensure efficient banking operations.Controlled and maintained inventory, including cash handling and safekeeping.Oversaw the process of opening new bank accounts, ensuring compliance and accuracy.Delivered high-quality customer service, addressing client inquiries and issues.Managed foreign currency transactions, including control and reconciliation.Supervised ATM operations and ensured functionality and security.Monitored and controlled alarm systems for office security.Managed general office maintenance and ensured a well-functioning work environment.Analyzed accounting records and prepared detailed reports.Identified and reported suspicious transactions related to money laundering activities.Acted as a Compliance Officer, overseeing anti-money laundering (AML) and anti-terrorism financing measures.Conducted credit analysis for personal, commercial, vehicle, and housing loans.Managed collections and customer portfolios, optimizing repayment strategies.Marketed and sold banking products and services to enhance customer engagement.Handled email communication, ensuring prompt responses and follow-ups.Analyzed, controlled, monitored, and settled credit operations to ensure accuracy and compliance.Banco de Venezuela, Grupo Santander Commercial Business Executive Jan. 2000  Dec. 2005Developed and managed client relationships by cultivating and maintaining connections with commercial clients, providing tailored financial solutions to meet their business needs.Identified and pursued new business opportunities, driving sales of banking products and services to achieve revenue targets.Conducted thorough financial analysis of clients businesses to recommend appropriate financial products and services and assess creditworthiness.Managed a portfolio of commercial accounts, ensuring high levels of customer satisfaction and retention.Promoted and cross-sold a range of banking products and services, including loans, credit lines, and investment solutions.Provided expert advice and consultation to clients on financial planning, investment strategies, and risk management.Ensured all transactions and client interactions adhered to regulatory requirements and bank policies, focusing on compliance and risk management.Prepared detailed reports and documentation related to client transactions, credit applications, and account status.Conducted market research to stay informed about industry trends and the competitive landscape, enhancing business development strategies.ExperienceUniversity of ZuliaBachelors Degree in Public AccountingRafael Mara Baralt Experimental UniversityPostgraduate Studies: Masters in Finance