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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Montgomery, AL Street Address
SUMMARYMy employment experience has been greatly focused on dealing with the satisfaction of customers. I truly am a people person due to the fact I love meeting new people and taking care of their needs. My leadership skills have been proven time and time again based on the teams I develop. I truly believe in a positive attitude and making the most out of every moment. I want to further my skills and discover new life lessons.SKILLSKitchen ManagementSchedulingWorkflow PlanningFood SafetyRecruitmentSupply OrderingProduct RotationStaff SupervisionInventory ManagementPurchasingInventory ControlHealth Code ComplianceHealth InspectionsAttention to DetailBudget ManagementPerformance monitoringCleaning and sanitationVendor Relationship ManagementOperations ManagementTeam Collaboration and LeadershipEXPERIENCEKitchen Manager, New Moon Bar & Grill, February 2024-Current Montgomery, ALDeveloped and implemented kitchen policies, procedures and quality standards. Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.Trained new kitchen staff on proper food handling techniques and safety regulations. Ensured compliance with all applicable local, state and federal laws governing food service operations.Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.Unit Manager, Waffle House, April 2019-January 2024 MontgomeryResolved complex customer service issues in a timely manner. Created reports on departmental activities for senior management review. Ensured that the unit was compliant with safety standards and protocols set by the organization.Evaluated existing procedures for potential improvements in efficiency or cost savings measures.Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.Developed innovative solutions for challenging tasks or projects assigned by upper management.Adhered to company-wide policies regarding confidentiality of information. Maintained accurate records of employee attendance and leave requests. Analyzed data to identify trends in customer needs or operational processes. Sales Manager, Reinhardt Toyota, March 2004-March 2019 Montgomery, ALDeveloped and implemented sales strategies to increase market share. Identified and developed new markets for products or services. Established relationships with key clients, while maintaining existing customer base. Collaborated with marketing team to create promotional materials for target customers. Managed daily operations of sales department, including supervision of staff members. Trained, coached, and mentored junior sales personnel to ensure success in their roles. Conducted regular meetings with staff members to review goals and objectives for the quarter and year.EDUCATION AND TRAININGAssociate of ScienceCriminal Justice, Auburn University-Montgomery, Montgomery AL June 1995 |
