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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveDependable, professional and personable providing fast, high quality customer service to customers/guests in restaurant settings. Adaptable with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff, and management. I am motivated to acquire a position working remotely, or in an office setting. EducationGLENOAK HIGH SCHOOLAugust 1997- May 2001DiplomaKENT STATE UNIVERSITY- STARK CAMPUSAugust 2003- May 2004Accounting/BookkeepingACE MEDICAL ACADEMYSTNA certificationApril 2015- May 2015ExperienceCO-OWNER OF THE CANTEENDECEMBER 2023- PRESENTI am in charge of managing the Human Resources end of the business. I handle the monthly purchases made for supplies, daily operations performed by my partner needs me to be aware of, daily credit card transactions, tax preparations, etc. SERVER/HOSTESS/CLEANER- APPLEBEES BAR AND GRILLEJANUARY 2022- JUNE 2024As a server, my duties included, but not limited to, welcoming guests upon arrival and seating them promptly, take drink/food orders, serve said drinks/food, check on guests to ensure their satisfaction with their choices, clear tables from unneeded dishes, manages cash/credit-debit/gift certificate transactions using a card reader attached to POS, maintain Page 2clean work areas, performs outstanding customer service, answer business multi-line phones, practice food safety, clean the restaurant and bathrooms before business opens, sanitize throughout the restaurant/self, etc.SERVER- JERZEE'S SPORTS BAR AND GRILLEDECEMBER 2017- DECEMBER 2021I had pretty much the same duties with this employer as I did with Applebees. Please refer to Applebees above.Skills & Abilities Small Business Ownership/Financial Management Customer Service/Support Cash Management/Credit Card Transaction Processing Credit Card Terminals Customer Interactions Data Entry Computer Literacy Microsoft Office, PowerPoint, Excel, Gmail, etc. Internet Access Food and Beverage operations Phone Etiquette Customer Focused Service Food Safety Organizational Capabilities Written Communication Customer Engagement Coordination Skills Typing Interpersonal Communication Reflective Listening Contamination Control Operating Systems Problem Solving Multi-tasking Communication Attention to DetailPage 3ReferencesShala MannAssistant Manager ApplebeesPHONE NUMBER AVAILABLEBrett TrisselThe CanteenPHONE NUMBER AVAILABLESamantha HillApplebees Bar and Grille- Food prep/ChefPHONE NUMBER AVAILABLE/pre> |
