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PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLESKILLS & WORK TRAITSSoftware: Adobe Photoshop and Microsoft Office Word, Excel, and PowerPointEmployee Relations: Working on teams of up to 20 employees and managing leading departmentsEmployee Onboarding and Training: Ability to develop and implement onboarding programs, train new employees on company policies and procedures, and provide ongoing training and development opportunitiesTalent Management: Ability to develop and implement talent management programs including succession planning and career developmentCustomer Relations: Skilled at building and maintaining clientele and possess good public relations skillsEvent Planning: Working with vendors and facilities, preparing budgets and maintaining financial recordsDependability: Dedicated to meeting deadlines and excellent work attendanceEDUCATIONA.B.  Human Resource ManagementLansing Community College, Lansing, MichiganMaster of Business Administration, Specialization: Event Management and Public RelationsBharathiar University, IndiaDegree evaluated by ECE-NACES Organization, Equivalent to US DegreeBachelor of Business AdministrationGujarat University, IndiaDegree evaluated by ECE-NACES Organization, Equivalent to US DegreeEXPERIENCECATA Guides CXR 08/2024  09/2024Providing Information: Assisting MSU Students with schedules, routes, and general transit information.Customer Service: Addressing any concerns or questions passengers and MSU Students may have.Assisting with Boarding: Helping MSU Students, especially those with disabilities, with boarding and exiting buses.Monitoring Passenger Safety: Ensuring that passengers are safe and following transit rules.Handling Emergencies: Being prepared to respond to any emergencies or unexpected situations that may arise.Enforcing Rules: Ensuring that all passengers adhere to the transit authoritys rules and regulations.Records Management Intern- Lansing City Clerk 01/2024  05/2024File document either electronically and/or hard copy based on record management best practicesAnswer queries by searching and retrieving filesPerform data entry of critical file informationCreate new folders and files, and ensure files are completeAid internal and external requests in retrieving informationStudent Employee - Medical Locked Storage 01/2023  01/2024Health and Human Services (HHS) Department, Lansing Community CollegeFilling supply and equipment orders, deliver equipment within the HHS Building, assembling student supply kitsStaffing the HHS building check-in deskManage mail and phone calls related to instructor requirements and answering student questionsEvent Coordinator & Manager 03/2018  07/2022Payal Caterers & Decorators, Ahmedabad, IndiaCreated and presented event proposals according to client requirements, deadlines, and budgetsPerformed various event planning functions, include venue seating, dining, and guest listsManaged 90 rooms in the Hospitality Department and guest lists ranging from 200-500 guestsIntern 01/2017- 01/2018Vision Hospitality & Logistics, Ahmedabad, IndiaServed as a Hospitality Co-Coordinator, working on a team of 20 employees.Assisted in planning programs, including approving restaurant venues, approving catering menus, managing visitors travel and lodging, and coordinating meeting rooms and audiovisual equipment for presentations