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Title Service Representative Customer
Target Location US-TN-Johnson City
Email Available with paid plan
Phone Available with paid plan
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Street Address   EMAIL AVAILABLE  PHONE NUMBER AVAILABLE EducationMisericordia University Dallas,PADegree: Sport management Graduated: 05/20/2018GPA: 3.5Relevant CourseworkAn in-depth study within the field of management. Proficiently researched, extracted, and applied many facets of workplace goal achievement, along with effective team building in reaching group goals. Educational HighlightsSuccessfully maintained a coveted spot on the Deans list between the years of 2015-2018. Virginia Episcopal school Lynchburg, VAGraduated: 05/15/2014Educational HighlightsObtained a GPA of 3.6 during my tenure. Successfully maintained a coveted spot on the Deans list for all four years. ExperienceBallad Health Johnson city, TNPatient Service Representative 08/2023  08/2024Responsibilities Welcome and direct patients Field patient questions Assist patients with paperwork Manage patient complaints and feedback Supervise patient intake procedures Collect and verify patient information andinsurance coverage Manage written, verbal and electroniccommunication Patient scheduling Coordinate clinic/office/ facility operations Payment/copayment collection Maintenance of patient charts and orelectronic health records. Proficient in Microsoft word, excel, typing,writing, PowerPoint, Knowledgeable in using epic systems/ bankingsystemsExpress Employment Professionals Johnson City, TNRecruiting specialist 02/2022  08/2023Responsibilities I was a recruiting specialist for a staffingagency Helped people find job Did interviews for the company Took inbound and outbound calls. Would go to job fair events Engaged in daily outside sales recruitingthroughout the communityLabconnect Johnson City, TNClinical trials materials handler 04/2021  02/2022 Responsibilities I was a scanner and boxer for the company I would help build shipper orders as well asbox/scan them Also checked to make sure each order wascorrect. Would label the tubes Took on extra roles like building the containers etc Act/bank of America Johnson City, TNContractor/vendor 01/2021  04-2021Responsibilities I worked as a customer service representative for Bank of America I dealt with customer service and credit card servicing. I de-escalate situation dealing with existing clients. Maintained relationships with vendors/clientsFields Enterprises RemoteIndependent Contractor 04/2020  12/2023 Help drive sales and revenue online for dozens of companies. Help coach and mentor people on how to drive sales and revenue online for these companies. Travel to business conferences to learn how to develop my own business. Athlete Trainer Johnson city, TNPersonal Trainer 03/2019  current I would train athletes for all different sports Would travel to learn from other trainers Trained athletes from all ages from middle school to college/professional athletes Leadership & ActivitiesLeadership Team development johnson city,TNIndependent contractor 12/2020 12/2023I have been in leadership ever since I have played sports. Every place I have worked I have been a leader in my position. Learned from successful entrepreneurs on how to conduct business the right way. I learned how to develop relationships with clients as well as business partners. I was able to teach people how to develop business. I believe skill sets can be developed no matter what the role is. As long as someone is willing to learn. I have always been willing to learn. Skills & Interests verbal, written, and nonverbal communication skills agility teamwork and collaboration willingness to learn problem-solving initiative ethics responsible Resilience leadership Negotiation time Management accountability Empathy conflict resolution self-Awareness stress managementLanguage: English A little bit of SpanishInterests:I am interested in learning and growing as a person. I enjoy learning new things. I love working with people and being able to grow professionally.

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