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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Country Dr. #305Little Canada, MN Street Address
EMAIL AVAILABLESummaryCustomer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Highlights High customer service standards Proficient with Microsoft Office Suite Energetic work attitude Strong problem solving ability Adaptive team player Courteous demeanor Strong organizational skills Active listening skillsAccomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Database Maintenance Assisted in the managing of the company database and verified, edited and modified members information.ExperienceCashierTaco BellTake and fill customer orders.September 2024-CurrentIncome Tax and WithholdingTaxpayer Assistance 2 Examiner 1 Customer ServiceDepartment of RevenueFebruary 2023-November 2023Work from home Customer service representative. Assist Taxpayers with all questions/concerns regarding Income tax returns and Property Tax Refund returns. Followed strict company procedures using resources provided.Returns Processor/Customer Service RepresentativeStauerNovember 2019-2021Accurately logged the receipt of all customer returns daily. Inspected the contents and verified the completeness and condition of all returns against the customer order as part of an overall evaluationCredit RepresentativeSportsmans GuideAugust 2002- March 2010Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified time frames. Addressed customer service inquiries in a timely and accurate fashion. Fraud investigation using company procedures and policies.January 1996- May 2005Saints NorthMaplewood, MNManaged and hosted birthday parties. General customer services.EducationHarding High School, High School Diploma June 1998Century College, Accounting and General Courses |
