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Title Quality Assurance Customer Service
Target Location US-GA-Atlanta
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Candidate's Name
PHONE NUMBER AVAILABLE/PHONE NUMBER AVAILABLEEMAIL AVAILABLESandy Springs, GA Street Address
SKILLSProficient with Microsoft Office SuiteManagementMaintaining Professional RelationshipsHigh Volume RecruitingContract RecruitmentHigh Throughput Screening"Outside of Box" creative sourcing strategiesPre-Employment ScreeningOnboardingApplicant Tracking SystemsDecision-makingAlso masterful in the use of LinkedIn for soliciting future clients and for networking, Sourcing Sources, Applicant Tracking, etcApplicant Tracking Systems (ATS):Bullhorn, Ultipro, PeopleSoft, People Fluent, eRecruit, iCIMS, Brassring, Taleo, Lotus Notes, SMART Bridgit, Smashfly, AON G.A.T.E. & LIMRA, Hire Right, HireVue, SmartSearch, YCMB, Text Recruit, Ultipro, Workday, Direct Office, Cognito, Instacred, SnapNurse Booker & TextUSPositions previously Recruited & Sourced for:Professional - Automotive Financial Manager, Business Development Manager, Coatings Process Leader, District Manager AG Products, Field Technical Service Representative II, Human Resource Manager, JDE Systems Analyst, Maintenance Superintendent, Mechanical Assembler, Mechanical Engineer, Mechanical Engineering Manager, Quality Engineer, Quality Assurance Engineer, Quality Assurance Inspector Senior, Fermentation Manager, Senior Scientist I/II, Pigment Dispersions, Sr. Scientist - Regulatory Protein Analytics, Strategic Accounts Manager, Technical Manager - Formulation Technologies, and Medical, Pharmaceutical, and Behavioral HealthCall Center - Inbound Sales, Claims Rep, Commercial Lines  Customer Service, Commercial Lines  Sales, Customer Service - Annuities, Life Insurance, Property & Casualty Insurance, Sales Consultant  Annuities, Part Time Sales Rep, Med Pay Rep, etc.Corporate Operations - Operations Manager, Supervisor, Collections Agent, Client Services Rep, Pre-Litigation Rep, Sales Engineer, Sales & Marketing, Accounting & Finance, and IT professionals.Warehouse Operations  Driver, Driver Merchandiser, Forklift Operator, General Laborer, Machine Operator, Merchandiser, Order Builder, Production Worker, Quality Assurance Syrup, Quality Assurance Tech, etc.SUMMARYA current business owner with over 15 years of senior talent acquisition recruiting experience. Also, a proven ability to manage 5  10 member cross-functional teams. Given my outgoing, friendly, and people-oriented personality, I connect well with diverse groups and individuals. I am also very well-organized and possess solid conveying skills that aid my ability to efficiently support upper management. I'm a dedicated, organized, and results-driven professional credited with combining complex assignments and improving processes to increase proficiency and productivity. I have strong expertise in grasping new concepts quickly to allow for effective delegation and improved profit margins. I am highly experienced and accomplished in building mutually beneficial relationships with stakeholders at all levels.WORK EXPERIENCEOwner/Operator Nov 2022  PresentThe Soul Kitchen ATLOversaw the daily operations of the business.Performed office and management duties.Performed hiring, firing, and managing of employees.Managed marketing, bookkeeping, payroll, and advertising functions.Studied the industry market and kept abreast of new trends.Senior Talent Advisor Apr 2021  Nov, 2022Accenture (BC Forward Contract)Facilitated the work related to the sourcing, scheduling and pipeline movement and manage a team of resources dedicated on daily basisSupervised a dedicated team of Talent Coaches/Recruiters and is accountable for their operational performanceAccountable for the delivery on the Recruiting Plan. Works closely with IB, TRSC, TFS, and HRSS teams to ensure adequate EI slots, CV sourcing and pipeline movement respectivelyEngaged business leads/Project leads on regular basis to resolve and clarify any recruitment delivery issuesTracked, identify, and ensure productivity and business metrics for each TC and IGsSupported DL/Supervisor with Insights, regular reports, and recommendations to manage escalationsTalent Acquisition Partner Jun 2017  Apr, 2021The Retail Optimization CompaniesHigh Volume/Full Cycle RecruitingPerformed retail-based hiring for different clients such as Walmart Mobile, Terminix, and PetcoConducted studies of applicants via HireVue presentation and preparing sound recommendationsLead the creation and implementation of a recruiting strategy that addresses all phases of the recruiting process from hiring needs analysis to filling positionsLead the candidate experience to ensure candidates are treated professionally by all members of the recruiting team and have a positive experience throughout the recruiting processSpear-headed consultative partnerships with stakeholders  division leaders, hiring managers, HR Community, and outside sourcing contacts to facilitate high performance in recruitment deliveryEnsured quality job descriptions are developed for each positionFostered continuous improvement efforts regarding recruitment strategies and processes and stay current on trends and innovative practices in talent acquisitionRecruiter/Onboarding Specialist/Sourcer (Contract) 3/2015  6/2017Randstad Sourceright, USHigh Volume/Full Cycle RecruitingPerformed retail-based hiring for different clients such as The Coca-Cola Company, MetLife, Maximus, Zeiders, Progressive Insurance, Accudyne, BASF, HoneywellSourced for non-exempt up to mid-level exempt positions, including diversity and inclusion candidatesConducted and/or participates in Intake calls/requisition reviews Collaborates on sourcing plans and candidate assessment and selectionExecuted sourcing strategiesHandled administration and operational support of the recruitment process for our strategic client partnerships.Conducted Behavioral Interviews with applicants to obtain work history, education, training, job skills and salary requirements.Handled pre-employment screening (ie. background checks and drug screenings) support and administrationDelivered offer letters and provided on boarding support activities.Corresponded with job applicants to notify them of employment consideration.Corporate Recruiter/SourcerARC Management Group 8/2011  3/2015Proven experience and/or relevant skills to manage a full cycle recruitment process consisting of sourcing, screening, extending offers, on-boarding, background checks, coaching, and terminating talentRemastered and perfected sourcing strategies.Sourced & screened resumes to determine whether previous experience and work history are appropriate for specific job descriptions.Sourced for non-exempt up to mid-level exempt positions.Displayed understanding of job descriptions as well as strong industry knowledge.Collaborated on sourcing plans and candidate assessment and selection.Prepared and maintained human resources related reports and distributes as appropriate.Interviewed top applicants to obtain work history, education, training, job skillsCorresponded with job applicants to notify them of employment consideration.ACCOMPLISHMENTSReceived yearly bonus for maintaining full staff at all locations assigned monthlyWon recommendations from Hiring Managers for recruiting quality candidatesMastered the ability to attract the best candidates in any desired field, even if they are not seeking a new job. Capable of motivating them by convincing each of the great opportunity that lies ahead of themPraised for consistent > 25 day TTF (Time To Fill) rate with suitable candidates. This by way of my efficient sourcing channels, in addition to the speed and effectiveness of my interview processAvidly reviewed and provided recommendations hire on over 800 Hirevue videos (within 4 days: company record)Maintained full staff of 190 employees at 95 retail store locations assigned monthly for a 4 year period with a previous employerStarted a lucrative Ghost Kitchen business in 2023

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