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ObjectiveTo support the growth and profitability of an organization that provides challenge, encourages advancement, and awards achievement with the opportunity to utilize my substantial experience, skills and proven abilities.Work ExperienceDEPENDABLE FIRE EQUIPMENT, Waukegan, Illinois 60085 (Sept. 2017-June 2024) Collection ManagerResponsible for the collection of all past due invoices, credit card processing, updating customer files, helping with general office duties: Data entry, preparation of quotes, customer service, answering phones, filing and communication.ACE HARDWARE, Round Lake, Illinois 60073 (Mar. 2007- Oct. 2014) Department ManagerManaging Houseware Dept. with the responsibilities of maintaining the merchandising, inventory, product displays, customer relations, sales, cashier, answering phones. Assist with garden center displays and sales in the Round Lake and Libertyville locations. HIGHLAND GREEN NURSERY, INC. Grayslake, Illinois 60030 (1980-2003) Owner/Garden Center Manager/Crew Manager/TrainerPurchasing of hardy and premium quality plants in Zone 5b of the Plant Hardiness Zone Map. Selecting hard good products for the garden and design center. Set up displays of hard goods and plants. Marketing and coordination of sales initiatives. Assisting customers with planning and purchasing plants and garden supplies. Auction purchasing of landscape material. Former member of Illinois Contractors Association (ILCA).EducationCollege of Lake County, Grayslake, Illinois 60030 GED Horticulture, Plant ID course- HRT 118Illinois Contractors Association Various ILCA WorkshopsSkills Bilingual Spanish/English Self-motivated Excellent Problem Solving, and Critical Thinking Skills Proficient in Microsoft Office, including Work, Excel and Outlook software Intuit QuickBooks software |