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Customer Service Office Assistant Resume...
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Title Customer Service Office Assistant
Target Location US-WI-Madison
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Madison, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOffice AssistantState Appraisal-Lake Mills, WIMarch 2021 to August 2024 Scheduled and coordinated meetings, appointments, and travel arrangements for executives Assisted in the preparation of reports, presentations, and correspondence by gathering data and formatting information Handled incoming calls, took messages, and directed inquiries to appropriate staff members Managed email correspondence by responding to inquiries promptly and forwarding important messages to relevant parties Performed general administrative tasks including photocopying, scanning documents, mailing letters/ packages, etc Maintained confidentiality of sensitive information while handling employee records or company-related documents Managed office calendar/scheduling conflicts to optimize time management for executives Collaborated with IT department to troubleshoot technical issues related to office equipment/software Demonstrated strong attention to detail while proofreading documents/reports for accuracy ServerRock Bottom Restaurant and Brewery-Milwaukee, WIJune 2017 to March 2020 Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency Collaborated with team members to create a positive work environment focused on delivering excellent customer serviceServer/BartenderApplebee's-Oak Creek, WISeptember 2013 to August 2017 Provided exceptional customer service by taking orders, serving food and beverages, and ensuring guest satisfaction Efficiently prepared and served a variety of alcoholic and non-alcoholic beverages to patrons in a fast- paced environment Maintained cleanliness and organization of bar area, including restocking supplies and cleaning glassware Managed cash transactions accurately, handling payments and providing change to customers Assisted in training new waitstaff on restaurant procedures, menu knowledge, and customer service standardsEducationGeneral EducationUniversity of Wisconsin-Whitewater - Whitewater, WI September 2012 to 2014High school diplomaCuba City High School - Cuba City, WI2008 to 2012Skills Multitasking Serving Experience Bartending POS Organizational skills Time management Communication skills Customer service Cash Handling Food Handling Computer skills Data entry Restaurant Experience Attention to detail Software Troubleshooting Proofreading Calendar Management

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