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Click here or scroll down to respond to this candidateCandidate's Name
Ocala, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryExperienced and results-driven assistant store manager with a proven track record of leading teams and exceeding sales targets in the home improvement industry. Adept at enhancing operational efficiency, optimizing store performance, and delivering exceptional customer service. Strong leadership, communication, and problem-solving skills to drive organizational success.ExperienceLowes l Assistant Store Manager 2020-currentAssisted the store manager in day-to-day operations, including sales planning, employee supervision, and inventory management.Managed scheduling, training, payroll, and development of up to 180 store associates to enhance customer service and operational efficiency.Conducted regular audits to ensure compliance with company policies, procedures, and safety regulations.Accessed, input, retrieved and interpreted information using applicable store computer systems including but not limited to Planogram and Microsoft Office.Controlled and managed inventory while driving comp sales and average ticket growth.Recognized and responded to seasonal changes within the store.Was put in charge of multi-million-dollar store reset.Lowes l Service Manager 2012-2020Maintained safety standards for workplace environments.Coached, mentored, and trained Customer Service Associates.Determined root causes of customer issues to proactively improve customer service in the future.Helped open a new store in Tarpon Springs, FL.Accessed, input, retrieved and interpreted information using applicable store computer systems including but not limited to Planogram and Microsoft Office.Independent contractor l Home remodeling 2004-2012Utilized knowledge of materials, methods and the tools involved in construction and repair.Performed kitchen, bathroom remodeling including flooring/tiling, interior/exterior painting, carpentry & drywall.Met quality standards for services and evaluation of customer satisfaction.EducationGlendale Community College, AZ l Associates Degree Graduated 1986Major: Computer ScienceRose Hill High School, Kansas Graduated 1984Skills & abilitiesLeadership and team managementSales revenue growthInventory control and managementCustomer service satisfactionMerchandising and displayStaff training and developmentProblem-solving and decision-makingOperations optimizationMicrosoft and Planogram proficiency |
