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Click here or scroll down to respond to this candidateCandidate's Name
Brooklyn, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSupervisorPrimark - Brooklyn, NYNovember 2021 to November 2022 Interacted with customers: received orders, processed sales and monies, and managed customer issues Trained and motivated team members Ensured customer satisfaction, and overseeing operations. Unloaded, stocked and maintained required inventory level Security OfficerAllied UniversalJanuary 2019 to November 2022 Secures premises and personnel by patrolling property. Monitors surveillance equipment; inspected buildings, equipment, and access points; permitting entry. Prevents losses and damages by reporting irregularities, informing violators of policy and procedures, restraining trespassers. Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, obtaining signatures.Shift SupervisorStarbucks - New York, NYMarch 2021 to August 2021 Interacted with customers: received orders, processed sales and monies, and managed customer issues Trained and motivated team members Maintained quality of product Monitored all service equipment Unloaded, stocked and maintained required inventory level Security OfficerArrow Security Inc - Brooklyn, NYJune 2020 to January 2021 Secures premises and personnel by patrolling property Prevents losses and damages by reporting irregularities, informing violators of policy and procedures, restraining trespassers. Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, obtaining signatures. Followed all security and safety regulationsMaintenance Worker/cleanerMyClean Inc - New York, NYDecember 2019 to November 2020 Cleaned and maintained critical areas of manufacturing/research facilities using specialized equipment and systematic cleaning process. Promote a safe and healthy work environment. Maintained the highest standards of cleanliness and approved cleanroom protocol. Contributed to the customers ability to maintain a productive and profitable facility. Assisted in promoting the company atmosphere to emphasize quality, continuous improvement, and high performance.Shift LeadKFC - Brooklyn, NYJuly 2016 to July 2019 Interacted with customers: received orders, processed sales and monies, and managed customer issues Trained and motivated team members Maintained quality of product Monitored all service equipment Unloaded, stocked and maintained required inventory level Shift LeadTaco Bell - Brooklyn, NYAugust 2018 to May 2019 Supervised workers in different areas, such as sales, stock, customer service, etc. Ensured customer satisfaction, and overseeing operations. Set employee schedules and assisted in hiring and training new associates Other supervisory duties as requiredCashierBurger King - Brooklyn, NYJanuary 2016 to April 2016 Received payment by cash, check, credit cards, vouchers, or automatic debits Answered customers' questions, and provide information on procedures or policies Helped customers find the location of products Issued receipts, refunds, credits, or change due to customers Greeted customers entering establishmentsEducationHigh school diplomaPathways to graduation - Brooklyn, NYSeptember 2015 to June 2018Skills Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Performing General Physical Activities -- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, organize, and accomplish your work Security Shift Management Restaurant Experience Cooking Team Management Loss Prevention Typing Cash Handling Supervising Experience POS Surveillance Customer Service Retail Sales Microsoft Office Bookkeeping Food industry Serving Experience Inventory Control Load & Unload Restaurant Management French Management Leadership Food handling ServingCertifications and LicensesServSafePresentFood Handler CertificatePresentSecurity Guard LicenseFood Manager CertificationPresentFirst Aid CertificationAssessmentsFood Service: Customer Situations ProficientMay 2020Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: ProficientBartending CompletedMay 2020Understanding, pouring, and mixing drink ordersFull results: CompletedSecurity Guard Skills Highly ProficientMay 2020Assessing risks, enforcing security standards, and handling complaints. Full results: Highly ProficientCustomer Service Highly ProficientMay 2020Identifying and resolving common customer issuesFull results: Highly ProficientSecurity Guard Skills Highly ProficientMay 2020Assessing risks, enforcing security standards, and handling complaints. Full results: Highly ProficientWork Style: Reliability Highly ProficientMay 2020Tendency to be dependable and come to workFull results: Highly ProficientVerbal Communication FamiliarMay 2020Speaking clearly, correctly, and conciselyFull results: FamiliarWork Style: Reliability Highly ProficientMay 2020Tendency to be dependable and come to workFull results: Highly ProficientWork Motivation Highly ProficientJune 2020Level of motivation and discipline applied toward work Full results: Highly ProficientWork Style: Conscientiousness Highly ProficientJune 2020Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly ProficientCustomer focus & orientation ProficientMarch 2021Responding to customer situations with sensitivity Full results: ProficientSupervisory skills: Motivating & assessing employees Familiar February 2021Motivating others to achieve objectives and identifying improvements or corrective actions Full results: FamiliarFood service: Customer situations Highly Proficient April 2021Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly ProficientWritten communication CompletedMarch 2021Best practices for writing, including grammar, style, clarity, and brevity Full results: CompletedManagement fit FamiliarMarch 2021Measures the traits that are important for success in management positions Full results: FamiliarFood safety FamiliarMay 2021Knowledge of proper food and equipment handling safety measures Full results: FamiliarWork style: Reliability Highly ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: Highly ProficientCustomer service fit ProficientMay 2021Measures the traits that are important for success for customer service roles Full results: ProficientCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientVerbal communication FamiliarMay 2020Speaking clearly, correctly, and conciselyFull results: FamiliarManagement & leadership skills: Impact & influence Familiar August 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: FamiliarCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientWork style: Reliability Highly ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: Highly ProficientFood service fit: Crew member FamiliarOctober 2021Measures the traits that are important for successful food service crew members Full results: FamiliarRetail customer service ProficientOctober 2021Comprehending and responding to retail customer needs Full results: ProficientCooking skills: Basic food preparation FamiliarOctober 2021Preparing food, using cooking equipment, and converting ingredient measurements Full results: FamiliarCustomer service Highly ProficientMay 2020Identifying and resolving common customer issuesFull results: Highly ProficientRetail customer service ProficientOctober 2021Comprehending and responding to retail customer needs Full results: ProficientWork style: Reliability Highly ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: Highly ProficientCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientManagement & leadership skills: Impact & influence Familiar August 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: FamiliarRestaurant manager FamiliarMay 2022Managing restaurant staff and meeting customer expectations Full results: FamiliarCooking skills: Basic food preparation FamiliarOctober 2021Preparing food, using cooking equipment, and converting ingredient measurements Full results: FamiliarManagement & leadership skills: Impact & influence Highly Proficient May 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly ProficientBasic computer skills ProficientApril 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientFront desk agent (hotel) ProficientOctober 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientSecurity guard skills ProficientDecember 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientManagement & leadership skills: Impact & influence Proficient May 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientAdministrative assistant/receptionist Proficient October 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientWork motivation ProficientJune 2020Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
