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JAMESCandidate's Name
Guide/MarketingSpecialist2 0 6 - 2 2 9 - 9 5 5 8 EMAIL AVAILABLEStreet Address  45th Ave SW Apt. 2Seattle, Washington 98136Dedicated cannabis professional with extensive experience in high-end retail and the cannabis industry. Seeking a leadership role in a cannabis dispensary, while open to budtender positions with opportunities to contribute to social media efforts. Committed to driving business success through exceptional customer service, effective sales supervision, and innovative marketing strategies. A B O U T M E2023-NOWHoyle Hat CompanySale Supervisor- Managed daily retail operations, consistently delivering superior customer service and surpassing sales goals.- Trained and mentored a high-performing sales team, enhancing overall store productivity and customer satisfaction.- Led successful marketing campaigns that significantly increased brand visibility and drove sales growth.- Contributed to the store's social media presence, enhancing online engagement and customer interaction.2019-2023Origins CannabisCannabis Guide- Delivered personalized cannabis consultations, increasing customer satisfaction and fostering repeat business.- Played an integral role in training new employees, focusing on product knowledge and customer service excellence.- Managed inventory effectively, ensuring product availability and a smooth shopping experience. Im- Assisted in organizing store promotions and community events, contributing to a positive store environment and customer loyalty. 2018-2019On The Go MovingMover- Provided efficient and reliable moving services, consistently achieving high customer satisfaction and ensuring the safe handling of all items.- Collaborated effectively with team members to complete moves within tight deadlines, maintaining high standards of safety and professionalism.- Assisted in logistical planning, ensuring smooth operations and timely execution of moving services.E X P E R I E N C E E D U C A T I O NS K I L L SR E F E R E N C E SPhone: PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLEHoyle Hat CompanyMike HoylePhone: PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLEOrigins CannabisAundrea Shearer20162023South Seattle CollegeAlisonGEDEMAIL MARKETINGCERTIFICATE- Customer Service Excellence: Proven ability to deliver exceptional service and personalized product recommendations.- Leadership & Sales Supervision: Demonstrated success in leading sales teams, optimizing retail operations, and driving revenue growth.- Training & Development: Skilled in training staff to enhance their product knowledge and service delivery, fostering a strong team culture.- Social Media Marketing: Proficient in developing and executing social media campaigns to boost brand engagement and attract customers.- Regulatory Compliance: In-depth knowledge of cannabis industry regulations and compliance standards.- Project Management:*Experienced in planning, executing, and closing projects effectively, managing resources and timelines.- Critical Thinking: Excellent at analyzing situations and making informed decisions based on logic and data.- Technical Proficiency: Adept with POS systems, inventory management software, and other retail technologies.- Dynamic Personality: Friendly, approachable, and adaptable, fostering positive interactions with customers and team members.- Cannabis Expertise: Comprehensive knowledge of cannabis products, their effects, and industry A D D I T I O N A L trends. C A N N A B I SG U I D E S K I L L S-Compliance & Regulatory Experience: Thorough understanding of federal, state, and local cannabis laws and regulations.- Innovative Marketing Strategies: Experience in crafting and implementing creative marketing campaigns specific to the cannabis industry.- Problem Solving & Adaptability: Proficient in addressing and resolving customer concerns with a flexible, solution-oriented approach.- Cultural Competence: Adept at leading a diverse team with sensitivity to cultural differences.- Conflict Resolution: Skilled in managing and resolving disputes effectively within the team or with customers.- Trust Building: Capable of fostering a reliable and trustworthy environment within the team and with clients.